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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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September 23, 2020

Very good service but I remain totally unsatisfied with the result. RAV4 hybrid gas tank replacement has resulted in even less capacity in gas tank. More

by Jdclark
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
Sep 29, 2020 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. We're sorry to hear about your gas tank and would like the opportunity to speak with you. Please call us at (844) 838-7792.

Nov 09, 2020 -

Jdclark responded

You have responded and all my needs are being addressed in a professional and helpful way. thank you!!

September 23, 2020

Ramsey Toyota Service is top notch. The personnel are very professional and the office looks to make the customer #1. I am very satisfied with this dealership. More

by JOHNCARLOBARRERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Sep 23, 2020 -

Prestige Toyota of Ramsey responded

John, thank you for taking the time to provide such great feedback! We're happy to hear you had a pleasant experience at our dealership and look forward to working with you again in the future!

September 23, 2020

Good experience. Everyone was friendly and knowledgeable and helpful. It think my sales person was Pete. Also make the survey easier if you want customers to take the time to do it. Too much work!!! More

by CRAIGJROSENBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete
Sep 25, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us! We're happy Pete could assist you and we hope to see you again in the future!

September 22, 2020

Had to come in for a recall. The process was simple and easy. Thank you, Pete. I have had very good experiences from both sales and service at Prestige. More

by JRICKARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano
Sep 22, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're happy to hear that Pete could assist you and make your experience one to remember!

September 22, 2020

Great, friendly dealership. Clean, bright facility. Fast, efficient service. Staff treats everyone wit respect and listens carefully to the individual's concerns. Very covid responsible. More

by jstroth621
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us! We're pleased to hear you had such a great experience at our dealership!

September 22, 2020

Wonderful service with friendly staff. Very clean premises. We have been repeat customers for over ten years. Have always had good experiences! Would highly recommend. More

by vozehb
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're pleased to hear you had a great experience working with our staff. We truly appreciate your kind words and your loyalty to our dealership over the years!

September 21, 2020

They do a fine job at repairing vehicles bit an AWFUL job of wearing their masks and requiring waiting customers to do so! They just do not seem to care much about keeping their customers safe. More

by mjblau1018
Recommend Dealer
No
Employees Worked With
Krystal Nugent
Sep 21, 2020 -

Prestige Toyota of Ramsey responded

Please accept my apology for your recent service visit. Yes, there are times I do need to remind associates that their face coverings need to be worn properly. The new normal can be difficult at times. Please feel free to contact me directly at 732-271-7101. Ron Gwinnett Service Manager

September 21, 2020

The members are good. It would be better if agents see’s customers as regular people who don’t know anything about cars and its issues. Apart from that service is very good. More

by praveen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Sep 22, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us, Praveen!

September 19, 2020

Service and time it took was explained and was met. Especially in these Covid times I felt comfortable coming to have my vehicle serviced. Thanks. More

by JPMALONE43
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
Sep 21, 2020 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to complete this review and for mentioning Gabi. Ron Gwinnett Service Manager

September 18, 2020

Caroline Siderias was fantastic as always. Caroline made sure I knew what needed to be replaced & fixed ( oil pan ) and made sure if any discounts applied, she added them. As always, she took care of my ca More

by LARRY.OTSUKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Prestige Toyota of Ramsey responded

Thank you for your review.

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