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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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September 16, 2020

I wanted a full size tire to use as a spare. I asked if the tire that I had repaired could be used as the spare and the newly purchased tire put on in its place. I was told yes. I would need to purchase More

by KVINCENTZ
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Sep 30, 2020 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. We're sorry to hear about your experience with us and would like the opportunity to speak with you. Please contact us at (844) 838-7792.

September 16, 2020

Peter was very helpful In writing up the order as well as reviewing the invoice upon completion. Valet was courteous, and the car was ready as promised More

by JSBROWN27
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Sep 18, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us! We're pleased to hear that Peter was able to assist you!

September 16, 2020

Poor customer service - after being told a routine service would take 90-115 minutes to complete I waited - 2 hours later my car was still not completed not was I notified it was delayed. At that poin More

by Melang1220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Caroline Siderias
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Prestige Toyota of Ramsey responded

Please accept my apology for your service visit. Please contact me directly for your next appointment. Ron Gwinnett Service Manager 201-762-7101

September 16, 2020

Excellent service by Caroline and repair department. Caroline listened to my problem and it was repaired in a timely fashion. I would recommend your service department. More

by DWALK9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review!

September 16, 2020

I am always very happy with the assistance I get and the service my vehicle receives here. I always experience professional, courteous and helpful staff. More

by TINOBAGUIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide such great feedback! We look forward to servicing your car again in the future!

September 15, 2020

I make my service appointments online as it is convenient & easy; I usually get the day & time that I want. All services were done as requested, my car was ready quickly & the prices are fair & competitive. More

by Monica D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Sep 16, 2020 -

Prestige Toyota of Ramsey responded

Monica, thank you for taking the time to provide such great feedback! We're happy to hear our service department went above and beyond to provide you with excellent service!

September 15, 2020

Very friendly staff. Very knowledgeable and helpfull giving advice when car service is needed. Customer waiting room very comfortable to stay and wait while getting car service. Most importantly I’m abl More

by ShaleenC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos DaSilva, Gabi Samman
Sep 16, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback, Shaleen! We're pleased to hear you had a great experience at our dealership!

September 14, 2020

I was pleased with the service provided by Prestige Toyota.Jeffrey Cicero reviewed the service record of my car and recommended the appropriate work. Because I needed to wait for my car it was importan More

by normalapp4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide such great feedback! We're happy to hear Jeffrey made your experience a good one and you had a pleasant experience at our dealership!

September 14, 2020

I’ve been going to this dealership for many years. Always a pleasant experience. Will return in the near future for future services. Thank u More

by ANDIEKF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystina Gronka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Prestige Toyota of Ramsey responded

We truly appreciate your kind words and your loyalty to our dealership! We look forward to seeing you again in the future!

September 13, 2020

Gabi is extremely professional, friendly and trustworthy, goes above and beyond to explain the proper work needed. Gabi is a great asset to the company. More

by TRDTOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
Sep 14, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so happy to hear that Gabi could assist you and make your experience a good one!

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