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Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,130 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,130 Reviews of Prestige Toyota of Ramsey - Service Center
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August 20, 2020
Customer Service with a smile. Carolina S. kept me posted on my vehicle. She let me know what needed to be done as prioty. Safety is important. on my vehicle. She let me know what needed to be done as prioty. Safety is important. More
by CAQUIMBO
Verified CustomerEmployees Worked With
August 19, 2020
Prestige Toyota has been my dealer for quite a few years now and has provided Excellent service and sales..But most of all the customer service has been impeccable now and has provided Excellent service and sales..But most of all the customer service has been impeccable More
by geebones
August 18, 2020
The spare key did not work on the 2017 Rav 4. Caroline Siderias was very helpful in getting me a replacement key for the car. she's helpful & professional. Siderias was very helpful in getting me a replacement key for the car. she's helpful & professional. More
by SHAABAN49
Employees Worked With
August 17, 2020
Very helpful and explained everything in detail, made the whole process very easy and encourages me to come back to this service center in the future whole process very easy and encourages me to come back to this service center in the future More
by klmantzouranis
Employees Worked With
Ron Gwinnett
August 16, 2020
Brought my RAV4 for service maintenance. He’s very helpful. Thought I would have to wait longer than usual as he said when I came in, but it’s not a bad wait. Well satisfied with the service. helpful. Thought I would have to wait longer than usual as he said when I came in, but it’s not a bad wait. Well satisfied with the service. More
by jhaz
Employees Worked With
Peter Iuculano
August 15, 2020
Big shoutout to Caroline Siderias, Toyota Assistant Service Manager, who is the epitome of respectful customer care-a rare commodity in the world these days! It is because of Caroline we are repeat buy Service Manager, who is the epitome of respectful customer care-a rare commodity in the world these days! It is because of Caroline we are repeat buyers on 4+ cars. We have the confidence that she will ALWAYS have our backs in keeping the cars running safely! More
by Laura W.
Employees Worked With
August 15, 2020
Recall Appointment made for 7 a.m. Did not get finish until after 1 p.m. We were suppose to be called at 12 Noon, by Service Advisor. NO CALL. I called. I Appointment made for 7 a.m. Did not get finish until after 1 p.m. We were suppose to be called at 12 Noon, by Service Advisor. NO CALL. I called. I went to the dealership myself to what was happening. I finally got by vehicle after 1 P.M.....very unhappy with this recall. More
by ganita13
Employees Worked With
Crystal.
August 14, 2020
As always, Gabi is the reason I come back there, as well as the fact I never have to come back for the same problem. Gabi is attentive and TRULY cares for his customers. I came in for a recall repair and he as the fact I never have to come back for the same problem. Gabi is attentive and TRULY cares for his customers. I came in for a recall repair and he made sure the part was in stock the night before I came in. My car is always done right the first time. I wish the external phone team you contracted would listen more. I had to call three times until they assigned Gabi to me. I also REALLY wish you would go green. You waste SO much paper. Save money and the planet. More
by Gabi Fan
Employees Worked With
Gabi Samman
August 14, 2020
We love Caroline. She is knowledgeable, kind, respectful, efficient and fun. We have been dealing with her as a family of Toyota owners for almost a decade. efficient and fun. We have been dealing with her as a family of Toyota owners for almost a decade. More
by CHRISTINERAMAGNANO
Employees Worked With
