Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,135 Reviews of Prestige Toyota of Ramsey - Service Center
Brought my RAV4 for service maintenance. He’s very helpful. Thought I would have to wait longer than usual as he said when I came in, but it’s not a bad wait. Well satisfied with the service. helpful. Thought I would have to wait longer than usual as he said when I came in, but it’s not a bad wait. Well satisfied with the service. More
Big shoutout to Caroline Siderias, Toyota Assistant Service Manager, who is the epitome of respectful customer care-a rare commodity in the world these days! It is because of Caroline we are repeat buy Service Manager, who is the epitome of respectful customer care-a rare commodity in the world these days! It is because of Caroline we are repeat buyers on 4+ cars. We have the confidence that she will ALWAYS have our backs in keeping the cars running safely! More
Recall Appointment made for 7 a.m. Did not get finish until after 1 p.m. We were suppose to be called at 12 Noon, by Service Advisor. NO CALL. I called. I Appointment made for 7 a.m. Did not get finish until after 1 p.m. We were suppose to be called at 12 Noon, by Service Advisor. NO CALL. I called. I went to the dealership myself to what was happening. I finally got by vehicle after 1 P.M.....very unhappy with this recall. More
As always, Gabi is the reason I come back there, as well as the fact I never have to come back for the same problem. Gabi is attentive and TRULY cares for his customers. I came in for a recall repair and he as the fact I never have to come back for the same problem. Gabi is attentive and TRULY cares for his customers. I came in for a recall repair and he made sure the part was in stock the night before I came in. My car is always done right the first time. I wish the external phone team you contracted would listen more. I had to call three times until they assigned Gabi to me. I also REALLY wish you would go green. You waste SO much paper. Save money and the planet. More
Very Pleased with Prestige Ramsey Service Department . A BIG THANK YOU to Peter Luculano in handling the service provided and to all the staff. It's the only place my (2) owned Toyota's are services. . A BIG THANK YOU to Peter Luculano in handling the service provided and to all the staff. It's the only place my (2) owned Toyota's are services. They are the Best!! . More
We love Caroline. She is knowledgeable, kind, respectful, efficient and fun. We have been dealing with her as a family of Toyota owners for almost a decade. efficient and fun. We have been dealing with her as a family of Toyota owners for almost a decade. More
I love Prestige's Service Department I have had Toyota's since 2010. I'm on my third RAV 4. I currently own a 2010 and a 2019 RAV 4. I have always had my service done at Prestige. The I have had Toyota's since 2010. I'm on my third RAV 4. I currently own a 2010 and a 2019 RAV 4. I have always had my service done at Prestige. The Service department is very professional, they take the time to explain any repairs or options to you. I haven't had a bad service rep yet. I know people say that dealers are more expensive but my 2010 RAV 4 runs great with over 150,000 miles on it. I attribute that to them. More
Excellent Service Experience I brought in my Toyota Prius for service and was assisted by Gabi Samman. He listened to our issues with the car and talked us through the service tha I brought in my Toyota Prius for service and was assisted by Gabi Samman. He listened to our issues with the car and talked us through the service that would be provided. He was upfront about the costs of any service. Gabi was great to work with and provided excellent customer service. I will be bringing the car back for future service and will request to work with Gabi again. More
Price for oil change and tire rotation went from $59.99 to $107 with a discount since former service. Ridiculous increase making me consider using a different dealer to $107 with a discount since former service. Ridiculous increase making me consider using a different dealer More
Exceptional service and truly professional. Gabi took his time to go over the services and the cost of repairs and prioritizing all recommendations. All repairs were done on time as promised. time to go over the services and the cost of repairs and prioritizing all recommendations. All repairs were done on time as promised. More