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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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August 01, 2020

Excellent service on my car. The service department was very professional and addressed all my concerns. Will be servicing my car here from now on. Thanks More

by captmom28@gmail.com
Recommend Dealer
Yes
Employees Worked With
Tech-Kevin 5 stars, Ron Gwinnett
Aug 03, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the great five-star review! We're happy to hear our service department provided you with excellent service. We look forward to working with you again in the future!

July 31, 2020

I was late for my 8:30 apt so I understood there would be a delay BUT it took almost 2 hours for an oil change. I almost feel like the forgot about me. I have been using the dealership because I like the se More

by mairekatavolos
Recommend Dealer
No
Employees Worked With
I think Rourke was the name of my advisor
July 29, 2020

I was not happy with my service rep. I brought my csr in at 10AM. When i did not hear from my rep, i texted him at 3:30 to find the status. I did not hear from him and texted again almost an hour late More

by BEHAMILTON123
Recommend Dealer
No
Employees Worked With
Peter Iuculano
Jul 31, 2020 -

Prestige Toyota of Ramsey responded

Please accept my apologies for your recent service visit at Prestige Toyota. Feel free to ask for me when you come in for your next service visit and I will ensure a better experience. Ron Gwinnett Service Manager

July 28, 2020

Service Appointment Everyone that I dealt with was very friendly and accommodating. Pete Iculano kept me updated and clearly explained any service needs for my Highlande More

by TOMJNYY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Jul 30, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the great five-star review! We're so happy our team went above and beyond to make your experience a good one!

July 27, 2020

Was almost charged for my service when I still had Toyota case coverage. Also waited for 15 extra minutes for my car from valet when I was told it was being washed when in fact it was on and running More

by STACIELNEWMAN
Recommend Dealer
No
Employees Worked With
Peter Iuculano
Jul 28, 2020 -

Prestige Toyota of Ramsey responded

I apologize for your recent service experience at Prestige Toyota. Your time is valuable and we are working to improve our pick up process. Ron Gwinnett Service Manager

July 24, 2020

As always, STELLAR CUSTOMER SERVICE!! a great group of employees that are truly devoted to the Toyota Corporation! They all deserve a raise and are huge assets! More

by Jcosta1624
Recommend Dealer
Yes
Employees Worked With
Gabi, Tianna
Jul 24, 2020 -

Prestige Toyota of Ramsey responded

Thank you for your review and acknowledging our associates dedication to our customers. Enjoy your weekend. Ron Gwinnett Service Manager

July 24, 2020

Professionalism, Punctuality, Quality, ValueYesterday I Professionalism, Punctuality, Quality, Value Yesterday I had my CAMRY serviced at Prestige Toyota in New Jersey. Gabi was super nice and professi More

by lily2ma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi and jacon
Jul 24, 2020 -

Prestige Toyota of Ramsey responded

Thank you for your review and for mentioning Gabi and Jason. Enjoy your weekend. Ron Gwinnett Service Manager

July 24, 2020

The service was good. My only complaint was that there was garbage left in my car.tge protective mat and other plastic coverings were left wet and crumpled up in my passenger seat. The person who was More

by ALBUMEN
Recommend Dealer
Yes
Employees Worked With
Gabe?
Jul 24, 2020 -

Prestige Toyota of Ramsey responded

Thank you for your review and please accept my apology. The protective covering should have been removed by one of or valets. Have a great weekend. Ron Gwinnett

July 23, 2020

Great experience I had a great experience with Gabi in the service department! He walked me through everything that needed to be done with my car, as well as the servi More

by Christina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi
Jul 24, 2020 -

Prestige Toyota of Ramsey responded

Christina, we truly appreciate you taking the time to provide your feedback! It's a pleasure to know Gabi was able to assist you and provide you with excellent service. We hope to see you again in the future!

July 23, 2020

Convenient, friendly, dependable and hassle free service I do not like to write reviews, especially ones that require a minimum amount of words. so I am just writing twenty five words to meet your minimum re More

by pilly8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 24, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the five-star review!

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