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Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,128 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,128 Reviews of Prestige Toyota of Ramsey - Service Center
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July 22, 2020
Great service! Everything was very clean and they explain all the services well. I did several services all looks great. Especially the interior exterior detailing. all the services well. I did several services all looks great. Especially the interior exterior detailing. More
by KENDALLBOGERT
Verified CustomerEmployees Worked With
Peter Iuculano
July 22, 2020
ROUTINE MAINTENANCE Everyone at Toyota is extremely helpful and service oriented. Kevin Rourke was the person in charge of my service visit and he kept me informed while Everyone at Toyota is extremely helpful and service oriented. Kevin Rourke was the person in charge of my service visit and he kept me informed while I waited. Nice job! More
by CREWOOD554
Employees Worked With
Kevin Rourke
July 22, 2020
I was contacted for service. Setting up an appointment was easy. The service was done in a reasonable time with no issues. Professional and nice staff was easy. The service was done in a reasonable time with no issues. Professional and nice staff More
by tyler7780
July 21, 2020
Happy w service. Encountered several staff + people in waiting area not properly using face coverings (not covering mouth AND nose). I did not feel safe. waiting area not properly using face coverings (not covering mouth AND nose). I did not feel safe. More
by GMATTP
Employees Worked With
Harshal Patel
July 21, 2020
Caroline was very professional, helpful, knowledgeable and sweet. She went above and beyond to cover everything I told her. She mentioned that I needed new tires so she made sure to give me pricing on new and sweet. She went above and beyond to cover everything I told her. She mentioned that I needed new tires so she made sure to give me pricing on new set of tires. You need to hire more people like her. Thank you for all the help I got from caroline. I give her 10 for her service. At the end when my car was ready I remembered that I needed a battery in my key, she took the key and done it immediately. More
by MARLENEBAER
Employees Worked With
July 20, 2020
Terrible experience. Some staff not wearing masks for Covid 19 or social distancing. Several customers also not masked and not asked to. Had 1:30pm appt for basic service that I was told would take 90 mi Covid 19 or social distancing. Several customers also not masked and not asked to. Had 1:30pm appt for basic service that I was told would take 90 mins max. Almost 3 hours later at 4:20 I ask how much longer and find out vAr was never serviced. Same happened to a man waiting near me. No one told me there were delays or communicated anything. They used ti have a great staff the past few years. Not sure what is going on lately. More
by KYMMHORAN
Employees Worked With
Peter Iuculano, Ron Gwinnett
July 20, 2020
I expect nothing less than the best @ prestige two cars in seven years and always service by prestige toyota dealership maintained. I am shopping for my third vehicle at prestige toyota and looking two cars in seven years and always service by prestige toyota dealership maintained. I am shopping for my third vehicle at prestige toyota and looking forward to owning my toyota . More
by MIKELJ60@HOTMAIL.COM
Employees Worked With
Peter Luculano, Caroline Sideras, Brad Aiello
July 20, 2020
service repair Car went in for oil change and to fix possible A/C DRAINAGE HOSE CLOG. Oil change was fine, but said we would have to pay $140.00 diagnostic fee, W Car went in for oil change and to fix possible A/C DRAINAGE HOSE CLOG. Oil change was fine, but said we would have to pay $140.00 diagnostic fee, Was called later and told it would be $5000.00 to fix the hose, replace the carpet and make sure no mold in car. They did not unclog the hose. Owner took the vehicle to another repair shop and paid less than $400.00 for entire job. Vehicle is fine but owner will never take to this dealership for anymore service. More
by H4037
Employees Worked With
do not remember
July 20, 2020
excellent - top service this was my first time using Prestige Toyota service - it was top notch especially with all the Covid19 precautions. I felt very safe waiting for my this was my first time using Prestige Toyota service - it was top notch especially with all the Covid19 precautions. I felt very safe waiting for my car More
by mariontbrown
Employees Worked With
Kevin Rourke
July 20, 2020
Recall remedy. Scheduling was easy and timely.The service was performed at my convenience and professionally performed. A rental car was provided and the service pro Scheduling was easy and timely.The service was performed at my convenience and professionally performed. A rental car was provided and the service process was seamless. More
by deg1951
Employees Worked With
Gabi Samman.
