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Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,132 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,132 Reviews of Prestige Toyota of Ramsey - Service Center
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July 20, 2020
I expect nothing less than the best @ prestige two cars in seven years and always service by prestige toyota dealership maintained. I am shopping for my third vehicle at prestige toyota and looking two cars in seven years and always service by prestige toyota dealership maintained. I am shopping for my third vehicle at prestige toyota and looking forward to owning my toyota . More
by MIKELJ60@HOTMAIL.COM
Verified CustomerEmployees Worked With
Peter Luculano, Caroline Sideras, Brad Aiello
July 20, 2020
service repair Car went in for oil change and to fix possible A/C DRAINAGE HOSE CLOG. Oil change was fine, but said we would have to pay $140.00 diagnostic fee, W Car went in for oil change and to fix possible A/C DRAINAGE HOSE CLOG. Oil change was fine, but said we would have to pay $140.00 diagnostic fee, Was called later and told it would be $5000.00 to fix the hose, replace the carpet and make sure no mold in car. They did not unclog the hose. Owner took the vehicle to another repair shop and paid less than $400.00 for entire job. Vehicle is fine but owner will never take to this dealership for anymore service. More
by H4037
Employees Worked With
do not remember
July 20, 2020
excellent - top service this was my first time using Prestige Toyota service - it was top notch especially with all the Covid19 precautions. I felt very safe waiting for my this was my first time using Prestige Toyota service - it was top notch especially with all the Covid19 precautions. I felt very safe waiting for my car More
by mariontbrown
Employees Worked With
Kevin Rourke
July 20, 2020
Recall remedy. Scheduling was easy and timely.The service was performed at my convenience and professionally performed. A rental car was provided and the service pro Scheduling was easy and timely.The service was performed at my convenience and professionally performed. A rental car was provided and the service process was seamless. More
by deg1951
Employees Worked With
Gabi Samman.
July 20, 2020
I leased a highlander from your dealer because of your sales rep Clif I used to deal with hackensack dealer ship , I found your dealer more professional starting with your sales reps thanks for everything sales rep Clif I used to deal with hackensack dealer ship , I found your dealer more professional starting with your sales reps thanks for everything More
by hassan1215
Employees Worked With
Cliff Montes, Peter Iuculano
July 20, 2020
alternator died and needed to be replaced The alternator dies the day after I had a normal servicing. Car had to be towed to prestige by AAA. Called Caroline, who made time for the repair as s The alternator dies the day after I had a normal servicing. Car had to be towed to prestige by AAA. Called Caroline, who made time for the repair as soon as you had the car. More
by HIBBRDS
Employees Worked With
July 20, 2020
Your service is the worst, have to wait 20 mins to check in , while the receptionists talk on the phone, then, had to wait more than 2 hours for an oil change, even though I had an appointment. Since new Mg in , while the receptionists talk on the phone, then, had to wait more than 2 hours for an oil change, even though I had an appointment. Since new Mgmt took over , it went from bad to worst, don’t think I’m coming back... More
by FAROUKR
Employees Worked With
Other Employees :
Peter Iuculano, Brad Aiello, Ron Gwinnett
July 20, 2020
Regular Maintenance Overall experience was excellent. Only exception continues to be valet service for return of the car. This team appears to be distracted and not cust Overall experience was excellent. Only exception continues to be valet service for return of the car. This team appears to be distracted and not customer focused More
by JRBECCONSALL
Employees Worked With
July 20, 2020
Excellent customer service I would like to thank the service department for their great job. Caroline was very friendly, knowledgeable and very professional. Thank you for your I would like to thank the service department for their great job. Caroline was very friendly, knowledgeable and very professional. Thank you for your help. More
by alexanderhotye
Employees Worked With
July 20, 2020
Very pleased with Customer Service as always! Wish to thank Peter Luculano for the service he provided. He was very thorough in advising us on the service needed on our car and was able to have t Wish to thank Peter Luculano for the service he provided. He was very thorough in advising us on the service needed on our car and was able to have the car completed in a timely manner. Very Happy with all the Staff.. More
by CMMATTIACE
Employees Worked With
Peter Iuculano
