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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,135 Reviews

3,135 Reviews of Prestige Toyota of Ramsey - Service Center

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July 20, 2020

Regular Maintenance Overall experience was excellent. Only exception continues to be valet service for return of the car. This team appears to be distracted and not cust More

by JRBECCONSALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2020

Excellent customer service I would like to thank the service department for their great job. Caroline was very friendly, knowledgeable and very professional. Thank you for your More

by alexanderhotye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2020

Very pleased with Customer Service as always! Wish to thank Peter Luculano for the service he provided. He was very thorough in advising us on the service needed on our car and was able to have t More

by CMMATTIACE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Jul 21, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're happy to hear you had such a great experience working with Peter and the rest of the staff!

July 18, 2020

He is very professional and responsible manager. I was treated with the up most respect and timely fashion. He kept me inform at every stage of the process. More

by John G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
May 06, 2020

NO MASKS! Although my car repairs were well done, my health safety was not followed. While waiting to pick up my car, there were 2 young men there in the waitin More

by queenr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Tavarez
April 01, 2020

The service dept was, as usual, an excellent experience. The work done was reliable with no hidden “ problems “ uncovered. The personnel were very respectful of the new normal regarding the Covid19 restrict More

by homeec50
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Apr 02, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the great review! We are very glad to hear that you had a wonderful experience visiting us. We appreciate your patience during this uncertain time and hope to work with you again in the future. Please take care and be safe!

February 20, 2020

Though my car was efficiently serviced, several days Though my car was efficiently serviced, several days afterwards the screen on my dashboard left a message for servicing of 2 items. My concern is th More

by hertzberg1
Recommend Dealer
Yes
Employees Worked With
Brandon Tavarez
January 09, 2020

Excellent customer service! We've been bringing our Sienna & Camry for over 25 years and have always used Toyota's Service Center in Mahwah, NJ. Chris Budd has always helped us More

by rdp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Budde
November 05, 2019

Service appointment In for service and only needed a tire rotation. It was three hours before they called for me to pick it up and then they couldn’t find my car. More

by leah02054
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Frank Dailey, Chris Budde, Jason Bochner, Brad Aiello, Sergio Gonzalez, Tim Broderick, Naitlyn Cruceta, Luke Incognito, Anny Duran
October 30, 2019

Brought my Prius in for 45,000 mile service. Waited. everything went smoothly. wait time was a little over n hour from start to finish. No surprises. Agent who handled my service was friendly and explai More

by rayfalconesq
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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