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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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June 22, 2023

Mohammed was so helpful and friendly . Best Service I had in many years . Hope I can be lucky to deal with him every time I go there . More

by renataayob
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Jun 22, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that Mohammed was able to assist you throughout your visit. We hope to see you again!

June 21, 2023

Courteous, Pleasant, Calm, quiet. I enjoy the text messages alert to help you decide which services you want or do not want. More

by Nikki
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 21, 2023

Jeff was a great help, easy to speak with, very communicative, and helpful I would tell her ther friends of ours when they go and service their cars, ask for Jeff. More

by CRISR2
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your experience with Jeff! We are so glad that he was so helpful during your visit!

June 21, 2023

Mohammed Ammar was very helpful and responsive towards my inquiries. I was very satisfied with his assistance. More

by Tania
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Jun 22, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that Mohammed Ammar was able to assist you throughout your visit. We hope to see you again!

June 20, 2023

The service was pretty good and Caroline was very courteous. She explained what aspects of the car are going to be serviced and how much it was going to be. Overall, I am pleased with the quality of More

by Suba Subramanyam
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that Caroline made sure your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 20, 2023

The service I came for was fine. However a recommendation to replace a part which was not broken for $1350.00 was not okay. I had the part checked twice by another very skilled mec More

by ASTELLEN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Jun 21, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your business. We recommend you reach out to Thomas Carrino at ThomasCarrino@driveprestige.com to go over the MPI in detail this way we could explain why our Toyota Certified Technician failed the part. We would like to rectify the confusion.

June 20, 2023

The wait time was extremely long. I waited for 3 hours for them to service my vehicle. More

by Tara
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the business. We apologize for the inconvenience. Please reach out to Thomas Carrino at ThomasCarrino@driveprestige.com to go over the details so we could resolve this error on future visits. Thank you.

June 20, 2023

Long wait overinflated tires no oil change reminder sticker as stated not sure what else More

by tglenngord
Service Price Transparency
Recommend Dealer
No
Employees Worked With
WAYNE SCHNEIDER
Jun 21, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your business. We apologize for the inconvenience. Please reach out to Thomas Carrino at ThomasCarrino@driveprestige.com so we could work to resolve this.

June 20, 2023

Easy check in, Wayne was a knowledgable service advisor, and waiting for a part delivery More

by jopic77
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Jun 20, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Wayne was able to take care of your vehicle in a timely manner!

June 20, 2023

Job well done. Estimates and time to wait were accurate. Will surely return for future auto repairs. More

by WILLIAM.DORN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Jun 20, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

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