Prestige Toyota of Ramsey - Service Center

Excellent The parking brake of my 2010 Tacoma TRD started to bind (would not reliably release). Prestige Toyota staff is very friendly and professional. Servic The parking brake of my 2010 Tacoma TRD started to bind (would not reliably release). Prestige Toyota staff is very friendly and professional. Service advisor, Luke Incognito is very helpful. He made sure he understood exactly what the problem was. Once the service tech determined that the problem was rust in the driver side mechanism. All that was necessary was cleaning the rust and also adjusting lubricating parking brake cable. Luke advised to service the passenger side as a preventative measure. After a couple of hours the truck was ready. This is not my sole experience with Prestige Toyota. They have always taken very good care of me and my vehicles. More

Initial Complimentary Service From the initial greeting at the dealership to my departure, I was treated professionally and with respect. Everything was spelled out and explained. From the initial greeting at the dealership to my departure, I was treated professionally and with respect. Everything was spelled out and explained. The waiting room is comfortable and well appointed. More

minimal maintenance plus I went for a simple tire rotation, the crew noticed starting my car had a delay and checked my battery. it failed so they promptly called me and we de I went for a simple tire rotation, the crew noticed starting my car had a delay and checked my battery. it failed so they promptly called me and we decided that it would be best to replace the battery. After the service was completed, I drove home to find the old battery still in my car. I called the service station and they were upset because that shouldn't have happened. they are compensating me on my next visit. They work hard for perfection, no one is perfect but they are close. More

Good Customer Service Mike in the Service Center is very friendly and listens to what my needs are for the vehicle. He is very knowledgeable of the service needs of the ve Mike in the Service Center is very friendly and listens to what my needs are for the vehicle. He is very knowledgeable of the service needs of the vehicle, Anson Castillo is a very good sales rep,He listens to what i needed to what I could afford. He does not try to pressure you into making a decision. Caroline Siderias is very good at informing you of the vehicle service progress. More

30,000 service / car wash & checks. Alignment needed too. I had a brake warning light go on when I started the car a week before. Nothing since, but I asked for that to be checked. Rear wiper worked sporadi I had a brake warning light go on when I started the car a week before. Nothing since, but I asked for that to be checked. Rear wiper worked sporadically. Found out the rear window may not have been locked. Alignment was needed and they did it then and I waited. Didn't have to come back. They fixed what needed to be done on the spot. All good! More

Great Service Always I have used Chris Budde for service on mine and my wife's Highalanders and for our previous vehicles. He is always first rate with meeting our needs I have used Chris Budde for service on mine and my wife's Highalanders and for our previous vehicles. He is always first rate with meeting our needs and very profession and caring. More

Tire rotation and check list It took over an hour and a half for the above service as I waited. She did not go over what they had checked on and did not discuss the fact that I w It took over an hour and a half for the above service as I waited. She did not go over what they had checked on and did not discuss the fact that I would need brakes on my next visit. I was handed the paperwork and rushed out the door. They also broke my license plate frame in the front. More

Caroline Siderias deserves a promotion I like working with Caroline Siderias when I bring my car in for service. She's always friendly and I feel she is extremely honest and trustworthy. I like working with Caroline Siderias when I bring my car in for service. She's always friendly and I feel she is extremely honest and trustworthy. I always ask for her when I schedule my service appointment and highly recommend her to other Toyota owners I know. More

Sunroof water damage, water pump problem Prompt and reliable service. All personnel attentive and courteous and anticipated our needs. Was especially impressed by the effort the parts depart Prompt and reliable service. All personnel attentive and courteous and anticipated our needs. Was especially impressed by the effort the parts department made to secure parts to repair airconditioner on a 24 hour dead line on an earlier service problem. More

Service Great service thanks to Chris Bodde great friendly service and follow up! Please let this person know what a professional he is I met him quite a few Great service thanks to Chris Bodde great friendly service and follow up! Please let this person know what a professional he is I met him quite a few times with the same results thanks More