Prestige Toyota of Ramsey - Service Center

Pleasant Experience I usually to go Rockland, but Gabi from Prestige has made me change my mind. I came for an recall & oil change. Gabi was very helpful and knowledgea I usually to go Rockland, but Gabi from Prestige has made me change my mind. I came for an recall & oil change. Gabi was very helpful and knowledgeable. Wonderful customer service, texted and called me wtih updates. I picked up my car - they washed my car as well nice bonus. Smooth, easy, pleasant experience. I am not a Prestige Customer for life (bubye Rockland). Paul Chun More

Always outstanding customer service I've been bringing my Highlander to Prestige in Mahwah for regular maintenance for about 5 years. Always impressive customer service, honest assessme I've been bringing my Highlander to Prestige in Mahwah for regular maintenance for about 5 years. Always impressive customer service, honest assessment of work required, reasonable rates. I always feel safe in my car afterwards that it's been thoroughly assessed with work required and conducted to ensure it'll be safe until the next visit. Mike who signs in cars at the entrance is always genuine in his sincere 'nice to see you again' greetings. Tom in sales who assisted me this go round was also very professional and attentive. As were the shuttle guys to and from work. I know the behind the scenes mechanics also do a great job. Thanks, I'm sold. Great job to all. See you again in six months! More

reliable service thorough checkup of vehicle with a call to report findings, courteous employees from drop off to paperwork to pick up, work done in timely manner thorough checkup of vehicle with a call to report findings, courteous employees from drop off to paperwork to pick up, work done in timely manner More

Amazing service. Tommy Jacob was amazing as always !! Tom Jacob made going to Prestige easy and non stressful!! He treats everyone like family!!!! The device department did a great job as well!! I hig Tom Jacob made going to Prestige easy and non stressful!! He treats everyone like family!!!! The device department did a great job as well!! I highly recommend Prestige Toyota!!!! More

Efficient and honest Chris gave me an honest assessment of the services that were needed and did not add services that were not needed as I have experienced with other dea Chris gave me an honest assessment of the services that were needed and did not add services that were not needed as I have experienced with other dealerships. More

ENJOYABLE From the ease of scheduling my appointment to the comfort of the waiting areas both the quiet area where I can work and the area with the TV. All of From the ease of scheduling my appointment to the comfort of the waiting areas both the quiet area where I can work and the area with the TV. All of the employees have been a pleasure to deal with and I don't feel pressured into any additional services. Ive recommended this facility to many friends and family members. At my last service I had the pleasure to randomly run into my Mom in the waiting area which made this wait time even more of a pleasure. Job well done More

Emergency visit The battery died twice so we called the Service Department and they told us to bring it right in. The gave it a very good going over and determined th The battery died twice so we called the Service Department and they told us to bring it right in. The gave it a very good going over and determined the problem was indeed the battery and replaced it. We received our Rav 4 back washed and vacuumed. Excellent service! More

Overall Great They fix it the first time. Will do a recall while I am there for something else. Always courteous. Always wash my vehicle. Closest to my home. They fix it the first time. Will do a recall while I am there for something else. Always courteous. Always wash my vehicle. Closest to my home. More

Very professional I had Caroline as my service adviser and she was outstanding and professional! Everyone was very nice and helpful! Service was great, the tech did a I had Caroline as my service adviser and she was outstanding and professional! Everyone was very nice and helpful! Service was great, the tech did a great job, very happy with the out come! I work in service in a European high end dealership and Prestige is just as good as us! Very impressed. More

Chris Budde was verty helpfull and with a lot of patience. Oil change /filer, New tires Excellent service!! I am very happy with the service every time I bring my vehicles (I own 2 Toyotas). Found waiting lou Oil change /filer, New tires Excellent service!! I am very happy with the service every time I bring my vehicles (I own 2 Toyotas). Found waiting lounge comfortable and restful mind while waiting. Knowing that my car was in good hands. More