Prestige Toyota of Ramsey - Service Center

Good Customer Service Mike in the Service Center is very friendly and listens to what my needs are for the vehicle. He is very knowledgeable of the service needs of the ve Mike in the Service Center is very friendly and listens to what my needs are for the vehicle. He is very knowledgeable of the service needs of the vehicle, Anson Castillo is a very good sales rep,He listens to what i needed to what I could afford. He does not try to pressure you into making a decision. Caroline Siderias is very good at informing you of the vehicle service progress. More

30,000 service / car wash & checks. Alignment needed too. I had a brake warning light go on when I started the car a week before. Nothing since, but I asked for that to be checked. Rear wiper worked sporadi I had a brake warning light go on when I started the car a week before. Nothing since, but I asked for that to be checked. Rear wiper worked sporadically. Found out the rear window may not have been locked. Alignment was needed and they did it then and I waited. Didn't have to come back. They fixed what needed to be done on the spot. All good! More

Great Service Always I have used Chris Budde for service on mine and my wife's Highalanders and for our previous vehicles. He is always first rate with meeting our needs I have used Chris Budde for service on mine and my wife's Highalanders and for our previous vehicles. He is always first rate with meeting our needs and very profession and caring. More

Tire rotation and check list It took over an hour and a half for the above service as I waited. She did not go over what they had checked on and did not discuss the fact that I w It took over an hour and a half for the above service as I waited. She did not go over what they had checked on and did not discuss the fact that I would need brakes on my next visit. I was handed the paperwork and rushed out the door. They also broke my license plate frame in the front. More

Caroline Siderias deserves a promotion I like working with Caroline Siderias when I bring my car in for service. She's always friendly and I feel she is extremely honest and trustworthy. I like working with Caroline Siderias when I bring my car in for service. She's always friendly and I feel she is extremely honest and trustworthy. I always ask for her when I schedule my service appointment and highly recommend her to other Toyota owners I know. More

Sunroof water damage, water pump problem Prompt and reliable service. All personnel attentive and courteous and anticipated our needs. Was especially impressed by the effort the parts depart Prompt and reliable service. All personnel attentive and courteous and anticipated our needs. Was especially impressed by the effort the parts department made to secure parts to repair airconditioner on a 24 hour dead line on an earlier service problem. More

Service Great service thanks to Chris Bodde great friendly service and follow up! Please let this person know what a professional he is I met him quite a few Great service thanks to Chris Bodde great friendly service and follow up! Please let this person know what a professional he is I met him quite a few times with the same results thanks More

Pleasant Experience I usually to go Rockland, but Gabi from Prestige has made me change my mind. I came for an recall & oil change. Gabi was very helpful and knowledgea I usually to go Rockland, but Gabi from Prestige has made me change my mind. I came for an recall & oil change. Gabi was very helpful and knowledgeable. Wonderful customer service, texted and called me wtih updates. I picked up my car - they washed my car as well nice bonus. Smooth, easy, pleasant experience. I am not a Prestige Customer for life (bubye Rockland). Paul Chun More

Always outstanding customer service I've been bringing my Highlander to Prestige in Mahwah for regular maintenance for about 5 years. Always impressive customer service, honest assessme I've been bringing my Highlander to Prestige in Mahwah for regular maintenance for about 5 years. Always impressive customer service, honest assessment of work required, reasonable rates. I always feel safe in my car afterwards that it's been thoroughly assessed with work required and conducted to ensure it'll be safe until the next visit. Mike who signs in cars at the entrance is always genuine in his sincere 'nice to see you again' greetings. Tom in sales who assisted me this go round was also very professional and attentive. As were the shuttle guys to and from work. I know the behind the scenes mechanics also do a great job. Thanks, I'm sold. Great job to all. See you again in six months! More

Amazing service. Tommy Jacob was amazing as always !! Tom Jacob made going to Prestige easy and non stressful!! He treats everyone like family!!!! The device department did a great job as well!! I hig Tom Jacob made going to Prestige easy and non stressful!! He treats everyone like family!!!! The device department did a great job as well!! I highly recommend Prestige Toyota!!!! More