Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,128 Reviews of Prestige Toyota of Ramsey - Service Center
Fast Service I was in an out in a little over an hour with a clean car, tires rotated and oil change. It doesn't get any better. I was in an out in a little over an hour with a clean car, tires rotated and oil change. It doesn't get any better. More
great service The service advisor identified the service specs and areas clearly, and pointed out what needs to be done on the visit friendly and fast support pai The service advisor identified the service specs and areas clearly, and pointed out what needs to be done on the visit friendly and fast support paired up with comfortable waiting room More
This time, very unhappy My most recent experience was beyond frustrated I made an appointment because there was a problem with the latch on my rear tailgate tour. The recept My most recent experience was beyond frustrated I made an appointment because there was a problem with the latch on my rear tailgate tour. The receptionist was told the problem I had of time and I was told I needed to come on Saturday if I couldn’t get there before three during the week. When I arrived I explained that I would preferred to wait but if not let me know and I would I would take the shuttle home. After waiting for over two hours I was told they needed to order the part. I feel that if the appointment was made for such a specific reason Toyota should have either been prepared with the part or let me know immediately rather than have to use it for over two hours. When asked if I could speak to a manager they told me none was available. They also told me I would need to come in when the part arrives before three when I told them that isn’t possible,. They told me well sometimes on Tuesdays and Thursdays mechanics can stay late so I can get a later appointment. It was a nasty day outside and I was sick. I am very unhappy that a customer who has purchased or leased for cars through your dealership needed to sit for two hours without getting the problem solved More
Reliable i have to say you’ll never find better quality of service anywhere and everyone has such an uplifting personality,truly a positive plus to complete t i have to say you’ll never find better quality of service anywhere and everyone has such an uplifting personality,truly a positive plus to complete this errand More
IN AND OUT SERVICE NICE STAFF Love going here , drive in wait never long ....Great staff ordered touch up paint with ease. Great wait room TV on snacks...There even a quit room to Love going here , drive in wait never long ....Great staff ordered touch up paint with ease. Great wait room TV on snacks...There even a quit room to the side.. More
Oil change /filer, tire rotation Excellent service!! I was happy with the service for the times I’ve been there. Found waiting lounge comfortable and restful mind while waiting. Knowi Excellent service!! I was happy with the service for the times I’ve been there. Found waiting lounge comfortable and restful mind while waiting. Knowing that my car was in good hands. Thinking that the dealership knows what they doing. If they don’t who can? So I feel comfortable that my vehicle will be in good hands. More
Excellent service Always a pleasure from start to end great friendly people. Service advisor was not pushing any suggested service on me like other dealerships attempt Always a pleasure from start to end great friendly people. Service advisor was not pushing any suggested service on me like other dealerships attempt to. More
Gabi awesome Took my car in for service. Gabi was just awesome. He heard my requests and did a great job keeping me updated. What an asset to Prestige. Took my car in for service. Gabi was just awesome. He heard my requests and did a great job keeping me updated. What an asset to Prestige. More
Service experience Went for service on monday about 4:15, for regular maintenance, by the end of the night i was ask to come back for resetting the warning oil change me Went for service on monday about 4:15, for regular maintenance, by the end of the night i was ask to come back for resetting the warning oil change message and for a carwash, takes to long for an oil change, not going back for service to the location. More
Excellent Brought car in for service helped in a timely manner and did a GRAT job. Everyone was very helpful and friendly. Great shop to use. Brought car in for service helped in a timely manner and did a GRAT job. Everyone was very helpful and friendly. Great shop to use. More