Prestige Toyota of Ramsey - Service Center

Needed a New Battery Chris Budde responded immediately to my plea for help and arranged a late afternoon appointment with the service department. He reviewed the warranty Chris Budde responded immediately to my plea for help and arranged a late afternoon appointment with the service department. He reviewed the warranty on the battery and was able to have a portion of the cost prorated. More

Service Last Friday was a year to the day that I got my new tacoma. I brought it in for my regular every 5000 mile service. I put 30,000 miles in one year!! Last Friday was a year to the day that I got my new tacoma. I brought it in for my regular every 5000 mile service. I put 30,000 miles in one year!! I just want to say thank you to Caroline and the rest of the service team at prestige for always doing the right things. I've never had a bad experience at prestige. I recommend your service to anyone I know with a Toyota More

Highly Trained Professionals Luxury waiting area. Trained service writers. Fast service. What more can you ask for? It is a dealership, so it can be pricey. But there is something Luxury waiting area. Trained service writers. Fast service. What more can you ask for? It is a dealership, so it can be pricey. But there is something to be said for 'getting what one pays for.' More

PROFESSIONAL AND HONEST Very happy with Chris Budde. He expanded eveything in detail and kept me up to date with any potential changes after mechanic looked at my truck. Very happy with Chris Budde. He expanded eveything in detail and kept me up to date with any potential changes after mechanic looked at my truck. More

routine maintenance Tire rotation and filters replaced. Also tire patched for a nail. I was told it would be $34.50 for tire repair, even though I informed the agent th Tire rotation and filters replaced. Also tire patched for a nail. I was told it would be $34.50 for tire repair, even though I informed the agent that I had an extended warranty for tires. I was told that only applies if the tire is completely replaced. That seems problematic to me (more incentive to patch the tire to avoid replacing) so I had to push a bit but then eventually I was not charged for the $34.50. Time was good and the service was explained clearly. More

Good experience Service is always efficient and friendly. Things are always explained to me. The waiting area is very comfortable. The people in charge of my service Service is always efficient and friendly. Things are always explained to me. The waiting area is very comfortable. The people in charge of my service are always personable. More

Great job!! I had my car checked out by this dealer when the "Maintenance Required" light came on. I was told a technician would take a look at it and let me kno I had my car checked out by this dealer when the "Maintenance Required" light came on. I was told a technician would take a look at it and let me know what was wrong. I really thought something bad had happened, but the Prestige technician told me this light comes on after the car has so many miles (over 55,000) and that the only thing the car needed was rear brakes and an oil change. Another dealer would have taken advantage of this and charged me a ton of money. I'm glad I went to Prestige. Good job guys. More

Excellent customer service I’m new to this Toyota service center.im always satisfied with the service there...I’ve had the pleasure of the same service person Chris buddy..alway I’m new to this Toyota service center.im always satisfied with the service there...I’ve had the pleasure of the same service person Chris buddy..always polite and informative...I will be visiting this service center from now on. More

parts In "25 words". I wanted crossbars for my recently purchased 2016 Rav4 LE. Went on the internet and found some available in the UK. Called the Mahw In "25 words". I wanted crossbars for my recently purchased 2016 Rav4 LE. Went on the internet and found some available in the UK. Called the Mahwah service arm of Prestige Toyota of Ramsey. They had them, in stock; gave me the price. That was yesterday. Today I went, I bought them and installed them. Done. Thanks. The parts rep showed facility in navigating the parts computer, and familiarity with the part supplied to educate me on the installation. He was polite, friendly and helpful. Thanks!! More

Friendly customer services They have very nice and friendly to welcome us with smile face . And have nice and clean waiting area.Also the severice always fast and quick . Expla They have very nice and friendly to welcome us with smile face . And have nice and clean waiting area.Also the severice always fast and quick . Explain to me very carefully for next time. Thanks More