Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,128 Reviews of Prestige Toyota of Ramsey - Service Center
Great Service The service was kind, professional, and satisfactory. All my questions were answered and I received the attention I needed in order to learn about som The service was kind, professional, and satisfactory. All my questions were answered and I received the attention I needed in order to learn about some of the devices inside the car. I got out of that dealership very pleased and the service as a whole was pretty quick. While waiting peacefully, it was great to have coffee and use the time to take care of some stuff I needed to do. So thank you for providing this environment. More
Oil change and filters Everyone was helpful and cordial. I only needed an oil change and filters. It took less than an hour - just the time I needed to read my morning new Everyone was helpful and cordial. I only needed an oil change and filters. It took less than an hour - just the time I needed to read my morning newspaper. The Service Department is one of the reasons I will seriously consider buying another Toyota. Thank you also to Luke for his attention. Thank you, Alan Newman More
Chris & team were very helpful & explained the services. The overall experience was good. I was in and out quickly and the repair was completed before I needed the car. Chris communicated well and everyone The overall experience was good. I was in and out quickly and the repair was completed before I needed the car. Chris communicated well and everyone was very pleasant. Great customer service!! More
Too long The people are outstanding, kind, courteous and friendly. The waiting area is very nice, love the coffee machine. That being said, I've had 4 sched The people are outstanding, kind, courteous and friendly. The waiting area is very nice, love the coffee machine. That being said, I've had 4 scheduled services here, all taking almost 2 hours. The service is promised 1hr or less. More
Great service again! Peter was great from start to finish! He followed up with me and kept me updated on everything when my car needed a part that wasn't in stock. He's su Peter was great from start to finish! He followed up with me and kept me updated on everything when my car needed a part that wasn't in stock. He's super helpful!! More
10K service inspection Everything went well from start to finish with service advisor. All done on a timely matter. Was updated throughout. Found an additional discrepancy a Everything went well from start to finish with service advisor. All done on a timely matter. Was updated throughout. Found an additional discrepancy and was taken care of immediately. More
pleasant surprise called dealer that car wouldn't start and they took me in as soon as I could get there and gave me a new loaner for the day helped me carry a car seat called dealer that car wouldn't start and they took me in as soon as I could get there and gave me a new loaner for the day helped me carry a car seat and fixed my car giving me coupons without asking.Turned an awful day into a much better one everyone was so nice and helpful More
Maintenance Everything from the customer service to the actual work on my car was wonderful. Everything was done in a timely manner and communication was great. Everything from the customer service to the actual work on my car was wonderful. Everything was done in a timely manner and communication was great. More
Same day Top-Notch Service Called for an appointment after hearing a rattling sound from car's undercarriage. Was seen same day. Tom provided excellent diagnosis and explained o Called for an appointment after hearing a rattling sound from car's undercarriage. Was seen same day. Tom provided excellent diagnosis and explained options to remedy including a cost efficient one. Impressed with knowledge and courtesy. Top-notch service. More
My service appointment was very efficient The entire staff from the parts department to the front desk and representative was very courteous, attentive and efficient. Exactly what these visits The entire staff from the parts department to the front desk and representative was very courteous, attentive and efficient. Exactly what these visits should be. More