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Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,128 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,128 Reviews of Prestige Toyota of Ramsey - Service Center
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September 25, 2018
Chris service agent provided me with excellant service. Had my vehicle tire fixed.. Wonderful service.Arrived on time. Vehicle brought in immediately for service. Chris explained everything needed to be don Had my vehicle tire fixed.. Wonderful service.Arrived on time. Vehicle brought in immediately for service. Chris explained everything needed to be done. The wait time was better than i expected. I would recommend Toyota in Ramsey to anyone thing to buy or service a vehicle. More
by roystanley
Verified CustomerEmployees Worked With
Chris Budde
September 24, 2018
Good service People there are so polite and nice. It was really nice that gave me a loaner car for just the 2 days service. Price is kind a expensive, though. People there are so polite and nice. It was really nice that gave me a loaner car for just the 2 days service. Price is kind a expensive, though. More
by HITOMIBARBARA
Employees Worked With
Gavin Samman
September 24, 2018
Professional and considerate service as always I needed only a couple of items looked into, which was done quickly and to my complete satisfaction. There is really not much else to say. I needed only a couple of items looked into, which was done quickly and to my complete satisfaction. There is really not much else to say. More
by ELISABETH.AMMANN40
Employees Worked With
Tom?
September 23, 2018
Very efficiently run business I am always impressed with the great service I receive at Prestige. I love my new RAV4 and they treat my car with loving care. I am always impressed with the great service I receive at Prestige. I love my new RAV4 and they treat my car with loving care. More
by Bruce H.
Employees Worked With
Tim Broderick
September 21, 2018
Goes above and beyond! From the moment you enter the service center, the staff is courteous, pleasant, and helpful. They make your experience delightful and painless. A loan From the moment you enter the service center, the staff is courteous, pleasant, and helpful. They make your experience delightful and painless. A loaner is set up in advance to meet your needs. Peter, my consultant, could not be more customer oriented and helpful. He never ‘pushes’ anything on you unless he feels it is a matter of safety. I never doubt anything he tells me, and keeps me updated on all the happenings and repairs on my vehicle. It is a sheer pleasure to use them for my repair needs! More
by NEZZIE2
Employees Worked With
Peter Iuculano
September 21, 2018
Customer Comes First Polite and expedient service. Pleasant waiting area with complimentary coffee beverages while car is being serviced. Easy in, and easy out. A very eff Polite and expedient service. Pleasant waiting area with complimentary coffee beverages while car is being serviced. Easy in, and easy out. A very efficient and satisfactory experience. More
by CarolsCamry
Employees Worked With
Tim Broderick
September 20, 2018
Greatful Glad my car is now safe to drive. Was greatful they were near by and could get my car done. I hope to not need you guys again, but if I do i know your Glad my car is now safe to drive. Was greatful they were near by and could get my car done. I hope to not need you guys again, but if I do i know your there. More
by PEGGYSOSA3
Employees Worked With
Gabi Samman
September 20, 2018
Quick, Friendly and Efficient The service rep was fantastic, Chris Budde helped me thru the process. The receiving staff was great. Mike is friendly and professional every time I The service rep was fantastic, Chris Budde helped me thru the process. The receiving staff was great. Mike is friendly and professional every time I have an appointment. More
by ZS111
Employees Worked With
Mike in vehicle receiving, Peter Iuculano, Chris Budde, Tim Broderick
September 20, 2018
Service experience I brought my car in for service on Wednesday 9/19 for its 5000 mile maintenance and because the AM/FM radio has not worked since I bought the car at t I brought my car in for service on Wednesday 9/19 for its 5000 mile maintenance and because the AM/FM radio has not worked since I bought the car at the end of July. This is the 2nd time I've had my car in for service and both times have left me very disappointed. When I made my appointment about a 7-10 days prior to bringing my car in on 9/19, I informed the service center that I needed a rental car and that due to my size, I needed a large vehicle. When I arrived on the 19th, the only choices for rental cars were 2 cars that I could not comfortably fit in and drive. Therefore, I had to make another appointment for this Saturday (9/22) and bring my car in again. So, due to someone's incompetence in making my reservation, I am being inconvenienced yet again and now must rearrange my schedule because of this. The 1st time I had my car in for service, the problem occurred when I picked my vehicle up. Despite clearly seeing my car in the parking lot, it took 3 different people and 15-20 minutes for my car to be brought to me. When they finally brought my car in, the person driving it drove way too fast in a confined space and came fairly close to hitting one of the pillars with my car. In addition, the car was covered with dust and debris, clearly showing that the car was not washed prior to me picking it up. I am a new customer to Prestige Toyota, buying my 1st Toyota in June of this year. While I have no issues with the sales team, the service department has left me annoyed, frustrated, inconvenienced, unsatisfied, and completely questioning whether I should keep using them. More
by gschwartz23
Employees Worked With
Peter Iuculano
September 20, 2018
Efficient My service was fast and--to the best of my knowledge--efficient. The staff was friendly and the waiting area is spacious and clean. There is also a My service was fast and--to the best of my knowledge--efficient. The staff was friendly and the waiting area is spacious and clean. There is also a "quiet room" I was able to sit in to do some reading. More
by SSBERGEL
Employees Worked With
Luke Incognito
