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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,135 Reviews

3,135 Reviews of Prestige Toyota of Ramsey - Service Center

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September 23, 2018

Very efficiently run business I am always impressed with the great service I receive at Prestige. I love my new RAV4 and they treat my car with loving care. More

by Bruce H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Broderick
September 21, 2018

Customer Comes First Polite and expedient service. Pleasant waiting area with complimentary coffee beverages while car is being serviced. Easy in, and easy out. A very eff More

by CarolsCamry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Broderick
September 21, 2018

Goes above and beyond! From the moment you enter the service center, the staff is courteous, pleasant, and helpful. They make your experience delightful and painless. A loan More

by NEZZIE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
September 20, 2018

25 stars for our 5 Toyotos Over the years we have purchased 5 Toyota's from Andy Eagle at Prestige and all have been maintained at Prestige Toyota. Our actions show we are satis More

by S.Gilmartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike ?, when you first enter the service center is always nice to see- great memory and a very nice person, Chris Budde
September 20, 2018

Greatful Glad my car is now safe to drive. Was greatful they were near by and could get my car done. I hope to not need you guys again, but if I do i know your More

by PEGGYSOSA3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
September 20, 2018

Quick, Friendly and Efficient The service rep was fantastic, Chris Budde helped me thru the process. The receiving staff was great. Mike is friendly and professional every time I More

by ZS111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in vehicle receiving, Peter Iuculano, Chris Budde, Tim Broderick
September 20, 2018

Service experience I brought my car in for service on Wednesday 9/19 for its 5000 mile maintenance and because the AM/FM radio has not worked since I bought the car at t More

by gschwartz23
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Iuculano
Sep 24, 2018 -

Prestige Toyota of Ramsey responded

We apologize for any inconveniences you have encountered and agree this is not acceptable. We also would like to thank you for highlighting the positives of our sales team. In terms of the issues you had with service, we have alerted our management team, and they will be having further training with all service staff to ensure the behavior you witnessed does not occur again. We thank you for your feedback as it helps us to improve ourselves and our dealership. Thank you, and we apologize again.

September 20, 2018

Efficient My service was fast and--to the best of my knowledge--efficient. The staff was friendly and the waiting area is spacious and clean. There is also a More

by SSBERGEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Incognito
September 20, 2018

Great service Thank you for the great service you continue to provide. Thanks Chris for keeping me informed as my car is being serviced. Keep it up guys, great serv More

by EROC100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Budde
September 20, 2018

Prestige Toyota makes routine visits easy. This is a very efficient operation. They provide a comfortable quiet location to wait and a routine check up on the car is fast and efficient. More

by EYEDOC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Broderick
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