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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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June 20, 2023

Caroline has been my client advisor for many years. She is professional, courteous, knowledgeable and above all extremely personal. She is one of the main reasons I choose prestige Toyota for my servic More

by SRLCPA0
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Prestige Toyota of Ramsey responded

It is a pleasure to hear that Caroline provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

June 18, 2023

I had a great experience at Toyota of Ramsey. Miro was a fantastic sales person and made the process of buying a car really easy. He was friendly, professional and honesty, I highly recommen More

by vjenter14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emir (Miro) Besic
Jun 18, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your experience with Miro! We are so glad that he was so helpful during your visit!

June 18, 2023

FIVE STARS. I have a very good experience. I am very satisfied. Definitely I will come back. . More

by jiajiawu
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Jun 18, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

June 17, 2023

I had a great experience with Mohammed and Prestige Toyota. Everything ran smoothly without delay. The communication was excellent from start to finish. Mohammed was able to explain everything clearly More

by louisa.vikner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Jun 17, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that Mohammed was so helpful during your visit!

June 17, 2023

Prices are way too exorbitant. They wanted to charge me over $70 for a cabin air filter that will cost me $13 to replace doing it myself. $180 for a wheel alignment. The alignment More

by GRQUINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed Ammar
Jun 19, 2023 -

Prestige Toyota of Ramsey responded

We apologize for the experience. Please reach out to Tom Carrino at ThomasCarrino@driveprestige.com to discuss details. Thank you.

June 17, 2023

3 hour wait tooooo long for a maintenance. Check. Got into car and there was garbage in it. Suggested services that were expansive and not needed. More

by susanzy13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
WAYNE SCHNEIDER
Jun 19, 2023 -

Prestige Toyota of Ramsey responded

We apologize for the experience. Please reach out to Tom Carrino at ThomasCarrino@driveprestige.com to discuss details. Thank you.

June 17, 2023

I had a great experience with Mohammed and Prestige Toyota. Everything ran smoothly without delay. The communication was excellent from start to finish. Mohammed was able to explain everything clearly More

by louisa.vikner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Jun 17, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your experience with Mohammed! We are so glad that he was so helpful during your visit!

June 16, 2023

First visit to this dealership has been a great experience. Consider me a satisfied, customer. More

by MONCHITOKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Prestige Toyota of Ramsey responded

It is a pleasure to hear that our team provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

June 15, 2023

Very thorough in all aspects of their business: sales, financing, service and general follow up. My Service Advisor(Jeffrey C.), did an excellent job. He answered all my questions and addressed any conc More

by cconsales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 15, 2023

Service appointment was efficient while all contacts within service and sales departments were courteous and helpful. More

by Pat Pellegrino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosse Diaz Portes, lady at pay desk, lady at sales entry desk, service associate in pull in and out bay
Jun 15, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

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