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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,134 Reviews

3,134 Reviews of Prestige Toyota of Ramsey - Service Center

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June 20, 2023

Job well done. Estimates and time to wait were accurate. Will surely return for future auto repairs. More

by WILLIAM.DORN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Jun 20, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 20, 2023

The service was pretty good and Caroline was very courteous. She explained what aspects of the car are going to be serviced and how much it was going to be. Overall, I am pleased with the quality of More

by Suba Subramanyam
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that Caroline made sure your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 20, 2023

The service I came for was fine. However a recommendation to replace a part which was not broken for $1350.00 was not okay. I had the part checked twice by another very skilled mec More

by ASTELLEN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Jun 21, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your business. We recommend you reach out to Thomas Carrino at ThomasCarrino@driveprestige.com to go over the MPI in detail this way we could explain why our Toyota Certified Technician failed the part. We would like to rectify the confusion.

June 20, 2023

The wait time was extremely long. I waited for 3 hours for them to service my vehicle. More

by Tara
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the business. We apologize for the inconvenience. Please reach out to Thomas Carrino at ThomasCarrino@driveprestige.com to go over the details so we could resolve this error on future visits. Thank you.

June 20, 2023

Easy check in, Wayne was a knowledgable service advisor, and waiting for a part delivery More

by jopic77
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Jun 20, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Wayne was able to take care of your vehicle in a timely manner!

June 20, 2023

Long wait overinflated tires no oil change reminder sticker as stated not sure what else More

by tglenngord
Service Price Transparency
Recommend Dealer
No
Employees Worked With
WAYNE SCHNEIDER
Jun 21, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your business. We apologize for the inconvenience. Please reach out to Thomas Carrino at ThomasCarrino@driveprestige.com so we could work to resolve this.

June 20, 2023

Caroline has been my client advisor for many years. She is professional, courteous, knowledgeable and above all extremely personal. She is one of the main reasons I choose prestige Toyota for my servic More

by SRLCPA0
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Prestige Toyota of Ramsey responded

It is a pleasure to hear that Caroline provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

June 18, 2023

I had a great experience at Toyota of Ramsey. Miro was a fantastic sales person and made the process of buying a car really easy. He was friendly, professional and honesty, I highly recommen More

by vjenter14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emir (Miro) Besic
Jun 18, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your experience with Miro! We are so glad that he was so helpful during your visit!

June 18, 2023

FIVE STARS. I have a very good experience. I am very satisfied. Definitely I will come back. . More

by jiajiawu
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Jun 18, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

June 17, 2023

Prices are way too exorbitant. They wanted to charge me over $70 for a cabin air filter that will cost me $13 to replace doing it myself. $180 for a wheel alignment. The alignment More

by GRQUINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed Ammar
Jun 19, 2023 -

Prestige Toyota of Ramsey responded

We apologize for the experience. Please reach out to Tom Carrino at ThomasCarrino@driveprestige.com to discuss details. Thank you.

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