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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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September 11, 2018

Short period of waiting time for 20,000 mile service I was in and out within approximately a 30 minute time frame in the evening which was convenient for me. The wait was very pleasant with coffee being More

by BEVERLY_POMEROY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
September 11, 2018

Customer since 2007 I have been purchasing vehicles from Prestige and servicing them with the Prestige Service dept since 2007. They always take my vehicle on time, retur More

by anthonyrussodds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabby, Jason Bochner, Tim Broderick, Luke Incognito
September 11, 2018

Very satisfied with service area and how quickly I was taken The service was quick and efficient. The service person was knowledgeable and able to take care of all my concerns. When the vehicle was ready they we More

by ARHOLZMAN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Broderick
September 11, 2018

5000 mile My service advisor was Shawn. He kept me informed and updated thru my wait. I would recommend Prestige and more importantly Shawn. Keep up the good w More

by BANERJEE.DEBK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
September 11, 2018

Warning Lights Tech (Dan) did a thorough job in tracking the problem and fully explained what the issue was. Service Rep was friendly and attentive and had vehicle More

by MIKE.LIMATOLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan - Tech
September 11, 2018

Recall and Oil Change Gabi was great. He updated me along the way. Very efficient service. And he was friendly and smiled. I don't know what else to say. More

by CARNYC212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi
September 10, 2018

Very pleased with service to auto & dealing with Assistant Service Manager Chris Budde. Received call from Chris letting me know recommended additional work to be done in ad More

by MILLERLDC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Budde
September 10, 2018

START button draining battery on HIGHLANDER it took two visits to finally get issue resolved, even thou I informed first advisor what to look for and the kind of test that needed to be performed More

by max4ever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Iuculano, Chris Budde
Sep 16, 2018 -

Prestige Toyota of Ramsey responded

We are sorry to hear you were having issues with your Highlander, but are glad the issue was able to be fixed. We have alerted upper management about the issues you encountered with your advisors, and they will work to better educate our team in the future. Thank you for your feedback, and have a nice day.

September 07, 2018

Professional all the way Everyone was great. It was thumbs up experience all the way from the first person I spoke to to the last. And I got a car wash! More

by kimwong65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I only got Juan's name. There were two other gentle that I had spoken to when I pulled my car up and when I got my car back.
September 06, 2018

Nice service, unnecessarily long wait. Everyone was courteous. Check in was quick. Christopher kept me informed of status however this was simply the first check up at 9500 miles on my ne More

by Linpizz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Budde
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