Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,128 Reviews of Prestige Toyota of Ramsey - Service Center
Short period of waiting time for 20,000 mile service I was in and out within approximately a 30 minute time frame in the evening which was convenient for me. The wait was very pleasant with coffee being I was in and out within approximately a 30 minute time frame in the evening which was convenient for me. The wait was very pleasant with coffee being offered, a TV and a comfortable waiting area. Everyone was very pleasant and friendly. More
Customer since 2007 I have been purchasing vehicles from Prestige and servicing them with the Prestige Service dept since 2007. They always take my vehicle on time, retur I have been purchasing vehicles from Prestige and servicing them with the Prestige Service dept since 2007. They always take my vehicle on time, return it when promised and in excellent condition and washed. There is a reason why I have been returning to the service center for 11 years for every service for both my vehicles. Everyone there is super friendly and knowledgeable and ready to make your experience a great one - especially Tim Broderick, Luke Incognito and Gabby. More
Very satisfied with service area and how quickly I was taken The service was quick and efficient. The service person was knowledgeable and able to take care of all my concerns. When the vehicle was ready they we The service was quick and efficient. The service person was knowledgeable and able to take care of all my concerns. When the vehicle was ready they went over everything that was completed and explained when the next serivce was due. More
5000 mile My service advisor was Shawn. He kept me informed and updated thru my wait. I would recommend Prestige and more importantly Shawn. Keep up the good w My service advisor was Shawn. He kept me informed and updated thru my wait. I would recommend Prestige and more importantly Shawn. Keep up the good work Shawn More
Warning Lights Tech (Dan) did a thorough job in tracking the problem and fully explained what the issue was. Service Rep was friendly and attentive and had vehicle Tech (Dan) did a thorough job in tracking the problem and fully explained what the issue was. Service Rep was friendly and attentive and had vehicle in the shop right away. More
Recall and Oil Change Gabi was great. He updated me along the way. Very efficient service. And he was friendly and smiled. I don't know what else to say. Gabi was great. He updated me along the way. Very efficient service. And he was friendly and smiled. I don't know what else to say. More
Very pleased with service to auto & dealing with Assistant Service Manager Chris Budde. Received call from Chris letting me know recommended additional work to be done in ad to auto & dealing with Assistant Service Manager Chris Budde. Received call from Chris letting me know recommended additional work to be done in addition to regular service so that there wouldn't be any foreseeable problems with the auto between service visits. More
START button draining battery on HIGHLANDER it took two visits to finally get issue resolved, even thou I informed first advisor what to look for and the kind of test that needed to be performed it took two visits to finally get issue resolved, even thou I informed first advisor what to look for and the kind of test that needed to be performed (parasitic draw test). This type of issue is all over the web for my model vehicle from 2010-2014. How come I knew about this and how to resolve it and they didn't. The advisors looked at me like I had two heads. More
Professional all the way Everyone was great. It was thumbs up experience all the way from the first person I spoke to to the last. And I got a car wash! Everyone was great. It was thumbs up experience all the way from the first person I spoke to to the last. And I got a car wash! More
Nice service, unnecessarily long wait. Everyone was courteous. Check in was quick. Christopher kept me informed of status however this was simply the first check up at 9500 miles on my ne Everyone was courteous. Check in was quick. Christopher kept me informed of status however this was simply the first check up at 9500 miles on my new Rav. My appointment was for 10:45 and if I’m not mistaken my car wasn’t done until 1pm or later. While Christopher apologized for the delay maintaining that they were backed up, there’s really no good reason for having to wait so long. More