Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,135 Reviews of Prestige Toyota of Ramsey - Service Center
5000 mile My service advisor was Shawn. He kept me informed and updated thru my wait. I would recommend Prestige and more importantly Shawn. Keep up the good w My service advisor was Shawn. He kept me informed and updated thru my wait. I would recommend Prestige and more importantly Shawn. Keep up the good work Shawn More
Warning Lights Tech (Dan) did a thorough job in tracking the problem and fully explained what the issue was. Service Rep was friendly and attentive and had vehicle Tech (Dan) did a thorough job in tracking the problem and fully explained what the issue was. Service Rep was friendly and attentive and had vehicle in the shop right away. More
Recall and Oil Change Gabi was great. He updated me along the way. Very efficient service. And he was friendly and smiled. I don't know what else to say. Gabi was great. He updated me along the way. Very efficient service. And he was friendly and smiled. I don't know what else to say. More
Very pleased with service to auto & dealing with Assistant Service Manager Chris Budde. Received call from Chris letting me know recommended additional work to be done in ad to auto & dealing with Assistant Service Manager Chris Budde. Received call from Chris letting me know recommended additional work to be done in addition to regular service so that there wouldn't be any foreseeable problems with the auto between service visits. More
START button draining battery on HIGHLANDER it took two visits to finally get issue resolved, even thou I informed first advisor what to look for and the kind of test that needed to be performed it took two visits to finally get issue resolved, even thou I informed first advisor what to look for and the kind of test that needed to be performed (parasitic draw test). This type of issue is all over the web for my model vehicle from 2010-2014. How come I knew about this and how to resolve it and they didn't. The advisors looked at me like I had two heads. More
Professional all the way Everyone was great. It was thumbs up experience all the way from the first person I spoke to to the last. And I got a car wash! Everyone was great. It was thumbs up experience all the way from the first person I spoke to to the last. And I got a car wash! More
Nice service, unnecessarily long wait. Everyone was courteous. Check in was quick. Christopher kept me informed of status however this was simply the first check up at 9500 miles on my ne Everyone was courteous. Check in was quick. Christopher kept me informed of status however this was simply the first check up at 9500 miles on my new Rav. My appointment was for 10:45 and if I’m not mistaken my car wasn’t done until 1pm or later. While Christopher apologized for the delay maintaining that they were backed up, there’s really no good reason for having to wait so long. More
Durango Service Always a comfortable environment. People are professional and courteous. You dont feel like you are being taking to the cleaners, The explain the issu Always a comfortable environment. People are professional and courteous. You dont feel like you are being taking to the cleaners, The explain the issues and let you decide on repair. More
Quick and Easy Every time I go to this service center, everyone is so nice and I feel welcomed. I feel that the service is great, fast, and reasonable. I never feel Every time I go to this service center, everyone is so nice and I feel welcomed. I feel that the service is great, fast, and reasonable. I never feel like they are doing unnecessary maintenance to my vehicle and only what is required. More
Professional experience! Very good, Gabi Samman the assitant service manager was super nice. this was the 2nd time he has worked with me during a routine inspection. had a lot Very good, Gabi Samman the assitant service manager was super nice. this was the 2nd time he has worked with me during a routine inspection. had a lot of parts that i needed replacing, so i was a bit sad but he was professional and courteous the entire time. Also I needed to be out of there by a certain hour, and he was very communicative about my tight schedule. Made sure that i had clarity in the next steps all along the way More