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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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June 15, 2023

Tom the manager and Jeffrey were extremely helpful and attended to us right away. Thank you. Good service at Prestige Toyota More

by SBPAURS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

June 15, 2023

Excellent professional service. Very helpful and nice people. Very knowledgeable and understanding of my needs. Thank you! More

by NANCYIH@AOL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Greenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Jaffry, Mohammed Ammar
Jun 15, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

June 15, 2023

The changes that were needed were explained by Mohammed and also included a video and were completed quickly More

by Rcm0423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Jun 15, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

June 14, 2023

I had great experience with my first car service with minimum waiting time.good job More

by pankaj.k05gupta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Jun 15, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

June 14, 2023

I will never return to this service center and I will tell people not to go there. They were the worst and terrible. I had to wait two and a half hours just for the oil change and basic inspection on Mon More

by Chloe
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
WAYNE SCHNEIDER
Jun 16, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less-than-satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147 to discuss this further.

June 14, 2023

Emir was a very good and helpful sales person throughout the whole process. Would definitely come back for my next vehicle More

by TCANGOZ
Recommend Dealer
Yes
Employees Worked With
Emir (Miro) Besic
Jun 15, 2023 -

Prestige Toyota of Ramsey responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

June 14, 2023

Perfect Great experience. Would gladly come back and work with prestige again Go to xxxx More

by armandpalmer3302
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Siderias
Jun 15, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

June 14, 2023

Charming and full of explanations Please it less stressful to buy our next car Given we have two babies More

by joe.burgos12
Recommend Dealer
Yes
Employees Worked With
Cliff
Jun 15, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. We appreciate your business and hope to see you during your next visit!

June 14, 2023

Prestige toyota was really good they did my oil change and tire rotation fast and Jeffrey Cicero was great More

by DELLAFAVE62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Jeffrey Cicero was able to take care of your vehicle in a timely manner!

June 13, 2023

Staff needs better training when it comes to communication with clients. There is a lack of communication which makes the dealership seem very unprofessional. More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caroline Siderias
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Prestige Toyota of Ramsey responded

We apologize for the experience. Please reach out to Raymundo Rivera at rayrivera@driveprestige.com to discuss details. Thank you.

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