Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,135 Reviews of Prestige Toyota of Ramsey - Service Center
From the first call to leaving the service center, everythin I can’t say enough about how great this service center is! Very polite, very hospitable and excellent work! From the first phone call until we drive a I can’t say enough about how great this service center is! Very polite, very hospitable and excellent work! From the first phone call until we drive away it was fantastic like always. More
If you want first class service Prestige is the plkace to go Pete and the rest of your service department got my car fixed quickly and provided me with a loaner until it could be serviced, They called when they Pete and the rest of your service department got my car fixed quickly and provided me with a loaner until it could be serviced, They called when they said they would and explained everything clearly. Great service and I wouldn't hesitate to come back and use Prestige again, hopefully for a new car in the future. More
Starter Replacement After starter failure, my car was taken without a prior appointment. The Service Writer arranged to have someone drive me home and also added a front After starter failure, my car was taken without a prior appointment. The Service Writer arranged to have someone drive me home and also added a front suspension inspection to ascertain the cause of a rattle that I reported. I was offered an after market starter for substantially less cost and an explanation for the front end noise which didn't call for repairs. More
Service the way it should be! Nice waiting facilities. Luke the Service Writer kept me informed on progress. Didn't find the problem this time around (noisy power steering on Sienn Nice waiting facilities. Luke the Service Writer kept me informed on progress. Didn't find the problem this time around (noisy power steering on Sienna), but they will! More
Prompt & Quality Service The quality and promptness of service provided by Prestige Toyota is unmatched. Mr. Christopher Budde has been very proactive and courteous throughout The quality and promptness of service provided by Prestige Toyota is unmatched. Mr. Christopher Budde has been very proactive and courteous throughout. I will definitely recommend my friends and relatives to Prestige. More
Great Service Extremely friendly and supportive service team. Luke was great explaining the service, what was right for my car at this mileage interval, and making Extremely friendly and supportive service team. Luke was great explaining the service, what was right for my car at this mileage interval, and making sure quality and value was delivered. More
They took our stress and turned it into relief!! We purchased a certified used 2015 Toyota Avalon and it was my parents dream car. That dream quickly turned into a nightmare when the car accumulated We purchased a certified used 2015 Toyota Avalon and it was my parents dream car. That dream quickly turned into a nightmare when the car accumulated about 3 inches of water on the inside due to a part failure. Anson Castillo a Manager at Prestiege Toyota as well as John Lindstorm could not have been more helpful in an extremely stressful situation in getting the issue resolved and getting the car cleaned up. My parents are truly thankful for Anson and John and we highly recommend this dealership as well as these two professional and efficient individuals who are an asset to the Toyota Team! More
Excellent and timely service The service as both excellent and timely. Thew staff was helpful and friendly and kept me informed. All the maintenance performed and future mainte The service as both excellent and timely. Thew staff was helpful and friendly and kept me informed. All the maintenance performed and future maintenance needed was thoroughly explained More
Wonderful and doing great work All the employees are friendly,they will take care of you need and as fast as finishing the work at the end will explain carefully what we have to be All the employees are friendly,they will take care of you need and as fast as finishing the work at the end will explain carefully what we have to be care very professional. More
Very good, but not perfect. As a former Subaru owner and new to the Toyota family, this was my 1st visit to Prestige for service, and I mistakenly went to the dealership on Route As a former Subaru owner and new to the Toyota family, this was my 1st visit to Prestige for service, and I mistakenly went to the dealership on Route 17 where I purchased my Highlander instead of going to the service center on McKee Drive. It was a minor delay, but it put me in a bad mood. When I brought my Highlander home from its 5K service, I inspected everything and found that the lid for the fuse box in the engine compartment was not attached. Again, it's a minor complaint, but it makes me wonder if the technician was distracted or rushed while servicing my Highlander. Either way, it has shaken my confidence, which is why I only gave you a 4 star rating. Everything else went well, and everyone was very nice. More