Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,136 Reviews of Prestige Toyota of Ramsey - Service Center
Luke is the Best! The actual routine service work is usually pretty good although last year, the maintenance was a little sloppy. We still bring our car for service bec The actual routine service work is usually pretty good although last year, the maintenance was a little sloppy. We still bring our car for service because our service rep, Luke is really on the ball and took action to resolve our minor complaint. Everytime we go for routine maintenance- Luke takes care of us- extremely helpful, professional, courteous and goes above and beyond to ensure our needs are met. We really appreciate the friendly staff and helpful customer service. More
Accommodating and courteous Was able to get an appointment same day. Greeted with a smile upon arrival Waiting area was clean and comfortable. Service was quick. Great experienc Was able to get an appointment same day. Greeted with a smile upon arrival Waiting area was clean and comfortable. Service was quick. Great experience!! More
Helpful, attentive Attentive, very understanding of the customer's needs. Informative of the services provided. Helpful service attendant and front desk. Complimentary c Attentive, very understanding of the customer's needs. Informative of the services provided. Helpful service attendant and front desk. Complimentary car wash is nice and suitable. More
Wonderful Everyone was warm and welcoming. My car was in and out with in a hour. I would recommend this service center. Happy with my results Everyone was warm and welcoming. My car was in and out with in a hour. I would recommend this service center. Happy with my results More
Exceptional Customer Service Gabi Samman and his service team always provides the best customer service. They are very educated and patient when explaining technical terms. Gabi Gabi Samman and his service team always provides the best customer service. They are very educated and patient when explaining technical terms. Gabi and his team spends time to teach the benefits of auto parts and their significance to help better understand my car issues. More
Excellent Prestige Toyota service was an amazing and very big place. They really make you feel at home with the waiting area. And it was quick and easy to do se Prestige Toyota service was an amazing and very big place. They really make you feel at home with the waiting area. And it was quick and easy to do service. More
Awesome as usual! Prestige Toyota Service Center never disappoints. From the time I drive in, someone greets, goes over the service order, and keeps me informed of the Prestige Toyota Service Center never disappoints. From the time I drive in, someone greets, goes over the service order, and keeps me informed of the progress — by text and personal contact. The waiting room is large and comfortable, with a great coffee machine and selection of vender snacks. The service was completed and I was on my way in no time — with a complimentary car wash! No other dealership even comes close. More
First rate service From scheduling to check-in to pick-up, the process couldn't be more efficient. Professional and pleasant staff. Expert service. No surprises. I'l From scheduling to check-in to pick-up, the process couldn't be more efficient. Professional and pleasant staff. Expert service. No surprises. I'll be back. More
My service advisor was excellent . The cost was as expected this time. Please confirm service personnel's name as I lost his card. Would not recommend Toyota service because of past e . The cost was as expected this time. Please confirm service personnel's name as I lost his card. Would not recommend Toyota service because of past experiences where I was charged as much in "labor" or more than reasonable. More
Awesome The staff was extremely friendly and informative. All options were provided and throughly explain. Gabi Samman the service provider was excellent. He The staff was extremely friendly and informative. All options were provided and throughly explain. Gabi Samman the service provider was excellent. He was very personable and patient. More