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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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April 30, 2018

had 60 min appointment I had a 60-90 minute waiting appointment. Because it was just oil change / tire rotation they would not give loaners. This is understandable. I wa More

by mkalmus86
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Juan - Toyota service
May 02, 2018 -

Prestige Toyota of Ramsey responded

We are extremely sorry for your wait, and can understand your frustration. Sometimes service takes longer than we expect, and we apologize that this was the case with your vehicle. We are grateful that you come so far to work with us, and we can assure you that we will work to fix this issue.

April 30, 2018

Service done right Had my Sienna in for service on a warranty related issue. They took the time to track down the problem and fix it. Everyone was pleasant. More

by Good1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Budde, Luke Incognito
April 30, 2018

EVERYONE IS VERY KIND AND COURTEOUS FROM MIKE WHO PROCESSED ME IN WHEN I DROVE IN TO CAROLINE WHO TOOK CARE OF ME TO THE TECHNICIAN WHO WORKED ON MY TOYOTA 2009 CAR....GREAT STAFF. THIS More

by MCGEESMUM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Mojica
April 28, 2018

Great I had automatic starter installed my new vehicle assistant manager LUke of service was outstanding and his staff I wish to have them accommodate an o More

by BJMCGRATH1936
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Alvarez, Luke Incognito
April 28, 2018

Good times Like always a great experience and the perfect service All them employees were really polite.The facility is really clean and organize I love everythi More

by CDELEON22D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Rivera
April 28, 2018

Service Love you guys and girls!!! The best in the business. I'm a 15 plus year customer. Absolutely love my new Tacoma!! Service is outstanding!!!! Thank yo More

by WELBE369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Faber, Jay Yarber
April 27, 2018

Always a great experience!! Super friendly, comfortable and relaxing environment while getting car serviced!! It’s why I keep going back!! Also WiFi does help too and watch tv! More

by CHLOEMISSY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
April 27, 2018

Excellent service and thoughtful appreciation of my money Luke was particularly excellent in making sure that I did not buy what I did not need and applying coupons to what I did need. More

by GUS_HINCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Incognito
April 27, 2018

Awesome Experience Went to prestige for my 20K mile service on my Highlander. Gabi, my adviser, was extremely helpful. Awesome experience over all. Highly recommended fo More

by FAP1245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gabi
April 26, 2018

Great service as usual Another pleasant experience at Prestige Toyota. Transition into service center went smoothly and service advisor Tom Jacob was very helpful. Waited in More

by jcbaumuller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Jacob
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