Back

Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,133 Reviews

3,133 Reviews of Prestige Toyota of Ramsey - Service Center

Sort by
June 08, 2023

Questionable service mechanics. Recently changed my own oil after Prestige has serviced it for the past two years. Tell me why I had to use a breaker bar to remove a plastic oil fil More

by Burntclutch85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
WAYNE SCHNEIDER
Jun 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your business. Toyota OEM provides a special tool to remove the oil filter housing that only torques the case to exact specifications. Please contact Thomas Carrino at ThomasCarrino@driveprestige.com to discuss further details. Thank you.

June 08, 2023

Very Professional, very patient, very efficient, very thoughtful, very kind, very nice, very good , very detailed More

by ZHENG-LI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

June 08, 2023

Had a great experience with the latest service. Caroline was kind and knowledgeable. Thanks for everything! More

by DOVILIUKAS81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Caroline was able to take care of your vehicle in a timely manner!

June 07, 2023

I thought I sent a review already. He was very easy to work with and explained everything More

by RJMDBM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Jun 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

June 06, 2023

I have used Prestige Toyota for many years and have had exceptional service throughout my experience. More

by ALKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Jun 06, 2023 -

Prestige Toyota of Ramsey responded

It is a pleasure to hear that our team has provided you with wonderful experiences. Please let us know if we can further assist you in any way! Thank you for being our customer.

June 06, 2023

Dealership provides great service. Mohammad was a great help. Provided information on everything we needed. More

by aurnsingh35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Jun 06, 2023 -

Prestige Toyota of Ramsey responded

Mohammad is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

June 06, 2023

Ok okay. ok. ok okay ok okay ok okay okay okay okay okay Jeffrey not Muhammed More

by maciulo92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your 5-star rating.

June 06, 2023

They have 7:00 service times which are excellent when you have to get to work. Beautiful area to wait for your car while being serviced. More

by LENGLE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Jun 06, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 06, 2023

Jeff Cicero is the best service advisor I’ve had in my 9 years coming here. He is responsive, knowledgeable about our cars, and provides helpful updates along the way to avoid misunderstandings and surprise More

by chadohyun1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that Jeff Cicero was able to assist you throughout your visit. We hope to see you again!

June 06, 2023

The service there was really good and i would definitely recommend people to go there More

by sara5jnds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

...
31
...