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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews
Call Service Center (201) 825-2700

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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May 25, 2023

Appreciate the quick and simple process. Everyone very helpful Will go back thank you bye More

by JENNIFER.CORTOLANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

May 25, 2023

Jeff was really knowledgeable and extremely helpful. I will definitely bring my car back for more servicing in the future. More

by Fahad.choudhury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that Jeff was so helpful during your service visit!

May 25, 2023

Very professional and knowledgeable. Friendly staffs and courteous. Top notch company. I highly recommended to my family and friends. More

by IYADALKISWANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
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May 25, 2023 -

Prestige Toyota of Ramsey responded

It is a pleasure to hear that our team provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

May 24, 2023

Caroline greeted me and filled me in on what was going to happen that day with my car and an estimate of when it would be ready for pickup. She was a delight to work with. More

by FREDUFFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymundo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2023 -

Prestige Toyota of Ramsey responded

It is a pleasure to hear that Caroline provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

May 24, 2023

Very professional and efficiently, great customer service all steps of the process. Very detailed information the entire time. More

by manny1824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
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May 24, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

May 24, 2023

The professionalism is always there, the number one reason I will never go anywhere else to buy or service my cars More

by MIAGUILAR34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cliff Montes
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May 24, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your 5-star review!

May 24, 2023

3 hours for an oil change. It is the second time I have waited 3-5 hours for basic service. I am not sure I will return for service. Since they moved Service to the new facilit More

by Zay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
WAYNE SCHNEIDER
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May 24, 2023 -

Prestige Toyota of Ramsey responded

I apologize for any inconvenience this may have caused. We can only tell you what your car needs after we perform the Multi-point Inspections and Video documentation. The factory-trained technicians at Prestige Toyota of Ramsey know your car inside and out, and what it takes to keep it running in top form. Ongoing dealership service does not stop at an oil change, so Prestige Toyota of Ramsey makes sure to take care of your whole vehicle. The multi-point inspection that comes standard with your service visit includes checking fluids, drive belts, exhaust systems, and much more. Prestige Toyota of Ramsey also performs a comprehensive computer health check on your vehicle. Your service visit may take longer, but you can rest assured every component is properly checked and validated. If you have any further concerns, please contact Tom Carrino at ThomasCarrino@driveprestige.com.

May 24, 2023

Clean, has several waiting areas. I would recommend 2 TVs or options of changing channels for customers with children. More

by Miggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback. We will share your comments with our management team.

May 23, 2023

Always professional and friendly. Keeps you informed on the vehicle progress. Clearly explains any issues. Up to date facility. More

by nedlptr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hang
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May 23, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit.

May 23, 2023

This dealership is clean, efficient, and very welcoming. I got what I needed done and was out in 45 minutes! More

by SChaviano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jafry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed Ammar
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May 24, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

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