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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,131 Reviews

3,131 Reviews of Prestige Toyota of Ramsey - Service Center

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May 17, 2023

Great service. They keep you informed and complete the work timely. Always consistent and reliable. More

by JFXMCDONOOGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

May 16, 2023

Jeff has been helpful to me each time I come for service and the work is done well More

by bajabeetle1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Jeff was able to take care of your vehicle in a timely manner!

May 16, 2023

Yes absolutely, best customer service and experience yet. Elena O'hair was very professional, courteous and patience. She explain things clearly and kept me updated. I especially appreciate Elena's transp More

by alexdm1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elena O'Hair
May 16, 2023 -

Prestige Toyota of Ramsey responded

Elena O'hair is a wonderful member of our team and we are glad to hear that you had a positive experience while working with her. We look forward to seeing you again soon!

May 16, 2023

Everything is positively different from what I am used to. The staff was very courteous and professional. The waiting areas are awesome. More

by Sfranck0601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
May 16, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

May 16, 2023

Clean, nice, professional. First time to this new building since they moved. I have a wonderful experience. More

by AM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

May 16, 2023

Courteous, timely communications. Thorough checkup of systems. Seems pricy but I appreciate the safety factor. Plan to keep on coming. My car had run well for 14 years and I plan to k More

by JIMBOLAND248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WAYNE SCHNEIDER
May 16, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experiences are worthy of five stars. We appreciate your business and hope to see you again!

May 14, 2023

Great job. Easy process. Kddd jd jd jd jd jd jd jd jd jd jd jd More

by shyamgaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

May 14, 2023

Post sales is terrible, they sold a used Toyota without spare key, a lot of not original aftermarket equipments that does not work. Staff is rude and not professional at all. More

by Kloru19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caroline Siderias
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Carrino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Manzanilla
May 16, 2023 -

Prestige Toyota of Ramsey responded

We apologize for your experience. Please reach out to Ray Rivera at rayrivera@driveprestige.com to discuss further. Thank you.

May 14, 2023

Tried to change service date no one answers phones. Did on line chat 6 times each time told someone would get back to me 2 days later still haven’t heard from anyone. . Responded to original text confi More

by countrypfs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
May 15, 2023 -

Prestige Toyota of Ramsey responded

Thank you for providing your feedback. We apologize for your experience and would like to rectify the issue. Please call Harshal Patel at 551-777-5201 so we could investigate and help you set up the appointment.

May 15, 2023 -

countrypfs responded

Peppe J responded several times on 5/11 & 5/13 as well as Anton each told me they would forward my message someone would get back to me it never happened very bad service representative by Prestisge obviously they have out sourced & list what has always been first class team

May 16, 2023 -

Prestige Toyota of Ramsey responded

Good Morning, please contact Harshal Patel at hpatel@dchusa.com with your best contact number. Thank you.

May 14, 2023

Service was very good and fast. I was in and out in about thirty minutes. More

by GSFISCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

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