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Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,131 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
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3,131 Reviews of Prestige Toyota of Ramsey - Service Center
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May 13, 2023
Always a great experience. Truly professional. Quick service and everyone is always friendly. Will definitely return. Truly professional. Quick service and everyone is always friendly. Will definitely return. More
by WJBILL609
Verified Customer
May 12, 2023
The service man made an error on my bill and apologized but refused to fix the problem and started to have an attitude about the situation. He said the service was closed and he can’t help me. I have had but refused to fix the problem and started to have an attitude about the situation. He said the service was closed and he can’t help me. I have had 2 or 3 suv s with you and no one ever touched my cars but you guys. So I am outraged about it. More
by Rkohn19
Employees Worked With
May 12, 2023
Took them three hours to do simple service I think that’s was just too long was just too long More
by Adam.tomaszkowicz
Employees Worked With
May 11, 2023
The worst dealer i ever deal with Bad service bad warranty cover they should cover the problem i have and they play around and want me to pay for it warranty cover they should cover the problem i have and they play around and want me to pay for it More
by M_amoush82
Employees Worked With
May 11, 2023
The entire Service experience was handled with the highest level of courtesy and professionalism. Especially by Jeff Cicero. highest level of courtesy and professionalism. Especially by Jeff Cicero. More
by slizak9759
Employees Worked With
May 10, 2023
Hi 5 Jeff was pleasant to work with. The service process was communicated well from start to finish. The service process was communicated well from start to finish. More
by ryanarose72@gmail.com
May 09, 2023
I love the sales staff but I was very disappointed with the service guy that took the truck info. I when to pick up the truck. Waited 30 minutes for him to tell me where to pay. He saw me waiting and didn the service guy that took the truck info. I when to pick up the truck. Waited 30 minutes for him to tell me where to pay. He saw me waiting and didn’t say anything. I have to ask someone else and she help me. He was rude. More
by Miriam Hidalgo
May 09, 2023
Caroline did a great job once I was able to get checked in. I appreciated that she was able to get my car serviced in less time than what I was quoted at check in. However, I didn’t like the fact that I ha in. I appreciated that she was able to get my car serviced in less time than what I was quoted at check in. However, I didn’t like the fact that I had to wait 45 minutes just to check in - with an appointment apparently due to staff shortages. Staff shortages should not be my problem. If you’re short on staff do not keep taking appointments for services. I also question the assessment I received from the technician. I’m not convinced my car actually needed any of the additional services recommended. More
by tanstu
May 09, 2023
They were awesome very knowledgeable & understanding I have been coming here since I first got my car & everyone is awesome ???? I just finished paying my car off & had an amazing experience have been coming here since I first got my car & everyone is awesome ???? I just finished paying my car off & had an amazing experience More
by MRA106
