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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,135 Reviews

3,135 Reviews of Prestige Toyota of Ramsey - Service Center

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April 29, 2023

The Service Department was great. The Sales Department (Dealership Owners) tried to sell me a new car at $5,000.00 OVER MFSP and reduced it to $3,000.00 OVER MFSP during the pand More

by ROY.LAYTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Prestige Toyota of Ramsey responded

We apologize for your experience. Please reach out to Ed Ruela at EdmundRuela@driveprestige.com to discuss this further.

April 29, 2023

Better than most , Elana O’Hara was a pleasure and a breath of fresh air More

by BERT9951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elena O'Hair
Apr 29, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that Elana O’Hara was able to assist you throughout your visit. We hope to see you again!

April 28, 2023

Good service in terms of what’s defined and listed. Was a bit disappointed seeing no vehicle wash this time. More

by PRADISH16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We will share your comments with our team.

April 28, 2023

I don‘t remember which service this survey is referring to, since I had multiple services done lately. Nevertheless my original issue was my battery warning light went on, and I scheduled a service to fix More

by Fool
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to help.

April 28, 2023

Excellent service as usual . Was told an update constantly, which was greatly appreciated. Five star service. More

by flcafasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

April 28, 2023

Excellent service center , highly professional team well organized and very helpful and very comfortable place More

by Ayman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

April 27, 2023

Elena was knowledgeable and customer friendly. She made sure that my vehicle was properly inspected and repaired . More

by MELENDEZ.LOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Borer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elena O'Hair
Apr 27, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your experience with Elena! We are so glad that she was so helpful during your visit!

April 26, 2023

5 5=excellent It was amazing, high expectations Andy was a sincere and professional individual. I would love to do business with Prestige Toyota again. More

by smccool80@gmail.com
Recommend Dealer
Yes
Employees Worked With
Andy Eagle
Apr 26, 2023 -

Prestige Toyota of Ramsey responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

April 26, 2023

Service was very well explained and quick! Elena was extremely helpful throughout it all. It was my 5000 mile checkup. I was in and out within an hour More

by Sarah
Recommend Dealer
Yes
Employees Worked With
Elena
Apr 26, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Elena was able to take care of your vehicle in a timely manner!

April 26, 2023

Excellent Professional Service. Very nice person. Very interested in my concerns and very helpful. Excellent experience in purchasing a new car. More

by NANCYIH@AOL.COM
Recommend Dealer
Yes
Employees Worked With
Jeff Jaffy
Apr 26, 2023 -

Prestige Toyota of Ramsey responded

It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

Apr 26, 2023 -

NANCYIH@AOL.COM responded

THANK YOU!!!!😀

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