Prestige Toyota of Ramsey - Service Center

Very professional service. The rep Elena was courteous and efficient. Maintenance service was thorough. Always good service. The rep Elena was courteous and efficient. Maintenance service was thorough. Always good service. More

IT was quote nice a a a a a a a a s a s a More

Excellent customer service and vehicle evaluation. The service desk communicated quickly and thoroughly addressing g all issues and concerns. The service desk communicated quickly and thoroughly addressing g all issues and concerns. More

Assisted me on time and informed me of completion of service, quickly. The cost seemed high for a headlight replacement. Coffee was available and appreciated. service, quickly. The cost seemed high for a headlight replacement. Coffee was available and appreciated. More

It took much longer to identify and eventually resolved my battery check light on issue. Nevertheless the customer service associate was professional and courtesy, and he provided me the detail information my battery check light on issue. Nevertheless the customer service associate was professional and courtesy, and he provided me the detail information of the root causes along the process, and he did a very good job. More

Thank you, nice work and superb efficiency. I was in and out in 45 minutes. I was in and out in 45 minutes. More

I sent the service advisor Jeff the following text to address my experience at Toyota Ramsey and haven’t received a response: “Attached is the original invoice of my appointment and order for the Toyo address my experience at Toyota Ramsey and haven’t received a response: “Attached is the original invoice of my appointment and order for the Toyo tires. I'm aggravated and disappointed with the recent service i received. After waiting 4 hours to get the wrong tires on my truck. When I came to talk to you in the morning I asked if you wanted to see my invoice for tires, you said you got it. So, I signed the paper taking your word for it. If possible I would live to speak to your higher management or resolve this issue in some way such as reimbursement for this major inconvenience.” I had made an appointment 1 week prior to my visit… Order Number 7518268 | Placed on April 3, 2023 More

After total transmission replacement of ( faulty factory transmission). Rattling noise heard, dropped car yet again lost two days of Toyota trying to figure it out with no replacement car, it was discovered transmission). Rattling noise heard, dropped car yet again lost two days of Toyota trying to figure it out with no replacement car, it was discovered you originally didn’t tighten the transmission mount bolts. There was no concern to the two days of inconvenience with no car, or compensation for the time lost. Additionally the car was returned dirty. This was all the accountability of Toyota which we were left disappointed by the lack of response. More

It's a dealership, so prices on service aren't exactly discount, of course. But it's a nice place in a great location with a diverse staff of pros doing things in a timely fashion and doing it reliably, d discount, of course. But it's a nice place in a great location with a diverse staff of pros doing things in a timely fashion and doing it reliably, dependably, and politely with admirable levels of polish and helpfulness. There is something to be said for that sort of thing, in my opinion. More

Honestly I was disappointed by this Toyota Service Center experience. From having to wait more than 20 minutes after my scheduled appointment time, to finding grease marks on the seat and dash…it was not wha experience. From having to wait more than 20 minutes after my scheduled appointment time, to finding grease marks on the seat and dash…it was not what I was expecting from Toyota. More