Back

Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,133 Reviews

3,133 Reviews of Prestige Toyota of Ramsey - Service Center

Sort by
April 12, 2023

I came in to have my vehicle looked at after purchase, and had it serviced. The team communicated everything simply and clearly to me and addressed all the concerns I had. They could not have been any mor More

by kellybrendan535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

April 12, 2023

Performed the work in a timely manner and treated me with respect. I felt no pressure. More

by RAYMH2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

April 11, 2023

Great service in and out. Good knowledge. Don’t try to sell me stuff I don’t need! More

by a7x345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

April 11, 2023

Excellent customer service and prompt professional responses. I will recommend others to use their repairs service. More

by CHUT_LAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WAYNE SCHNEIDER
Apr 11, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 10, 2023

Laziest and most incompetent service department I’ve ever been to. I requested TRD performance parts and was told they couldn’t get them on three separate occasions. Completely untrue. I picked up my vehi More

by RR
Service Communication
Recommend Dealer
No
Employees Worked With
WAYNE SCHNEIDER
Apr 11, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less-than-satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please reach out to Raymundo Rivera at rayrivera@driveprestige.com to discuss this further.

April 10, 2023

Professional took care of my problem quickly and satisfactorily Will be back once again More

by donnadimps1960@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Wayne
Apr 10, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

April 10, 2023

The associate that was helping me was really nice, but I waited for my car for about 4 hours. It seemed like they over booked people. More

by LISA07649
Recommend Dealer
Yes
Employees Worked With
Don't remember
Apr 10, 2023 -

Prestige Toyota of Ramsey responded

Thank you for leaving a review for our service team We appreciate hearing your feedback.

April 10, 2023

The stuff was friendly and nice, waiting area also nice but small , and the service didn't take long More

by SAMEH.ELIWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed Kenawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are glad that our team was helpful during your visit!

April 09, 2023

Quick check in, expeditious service. Always trying to sell you more items that you’ve would imagine (throttle adjustment?), new tires, worn out brakes?. Two thousand dollars worth of upk More

by FELIXOTO
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Prestige Toyota of Ramsey responded

We perform a comprehensive inspection on every vehicle not to sell you but to forewarn the customer about what parts are wearing out before it becomes a larger expense if they wait until it is broken. All the items mentioned are preventative maintenance items. If we can assist you further, please contact us at (551) 252-4147.

April 08, 2023

Great dealership which does excellent work and Caroline is the absolute best and is always extremely helpful!! More

by toddfeiertag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

Prestige Toyota of Ramsey responded

Caroline is a wonderful member of our team and we are glad to hear that you had a positive experience while working with her. We look forward to seeing you again soon!

...
48
...