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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,133 Reviews

3,133 Reviews of Prestige Toyota of Ramsey - Service Center

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April 08, 2023

They were very unwilling to do anything to help. They r cheap and overcharge for everything. The service manager was very quick to turn me away & say, “talk to Toyota about it”. Would never recommen More

by chrisgranuzzo24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less-than-satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147 to discuss this further.

April 08, 2023

Quick and easy! Service representative was very attentive, and helpful. Highly recommend this dealership to anyone More

by Zorrilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Apr 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

April 07, 2023

Very nice and good organized customer service. Jeffrey is excellent service man, very friendly and detailed. More

by VKOURZANOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

April 06, 2023

Excellent service and communication from Toyota. They were friendly efficient and great to deal with. Highly recommend Toyota!! More

by dmdanush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Apr 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

April 06, 2023

Elena ohair she is probably the main reason I will be loyal to this dealer very much impressed with the way I was treated truly a pleasure dealing with her you rarely find someone that young going that e More

by teton33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Apr 07, 2023 -

Prestige Toyota of Ramsey responded

Elena Ohair is a wonderful member of our team and we are glad to hear that you had a positive experience while working with her. We look forward to seeing you again soon!

April 05, 2023

They have done everything they could do to fix the problem with my forerunner but the center consul old is still rather rattling when you’re going over bumps More

by bryanj858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Borer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your feedback. We are glad to hear that our team was able to assist you and we are glad to help with your needs again.

April 05, 2023

I was in and out in 30 mins for my service, the service rep was very helpful and Curtious More

by wael0101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Apr 05, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

April 05, 2023

Good communicator keep me will inform on all the repairs need it. Great services from start to finish More

by NEILVERA02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 05, 2023

Excellent customer service Keeps you informed about the progress of service on your vehicle Comfortable waiting area More

by oritheneere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Apr 05, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

April 04, 2023

Everyone was very nice and professional. I did not feel pressured at all. My car was in great hands and they did what I asked. I was running late because I missed the entrance and they were More

by xxstephrocks16xx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us! It's a pleasure to know our team could assist you and provide you with great service. We truly appreciate your kind words and hope to see you again in the future!

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