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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,133 Reviews

3,133 Reviews of Prestige Toyota of Ramsey - Service Center

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March 23, 2023

I'm always going to your dealer since 25 year's ago and so happy for your service and satisfaction Johnson Loh More

by JOHNSON.H.LOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WAYNE SCHNEIDER
Mar 24, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the great feedback regarding your recent experience with us!

March 23, 2023

I had a new battery installed, I was told it would take 90 minutes and it was completed in that time. Jeff was extremely helpful and I felt totally satisfied with the service. More

by Old boy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Borer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review! It sounds like Jeff went above and beyond to assist you and provide you with great service.

March 23, 2023

When I asked why I didn't get the courtesy wash I was told I had to requested how can I request it if I didn't know anything. Just bad More

by carlos
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Prestige Toyota of Ramsey responded

Hello Carlos, As you and I discussed the new process was put in place to save customers about 30 minutes or so of their time. Which would be added over and above the time needed for the mechanical work because of the wash. However, we do still offer the complimentary car wash on all services upon request from the customer. Please let your advisor know on the next service and we will gladly wash it for you. Thank you. Harshal Patel

March 23, 2023

Great customer service! Very helpful, very professional! They even send me a video explaining what service was done what needs to be done. Ordered the parts for future More

by eduardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Borer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the great feedback regarding your recent experience with us!

March 23, 2023

Super helpful! Accommodating. Jeff was very helpful and honest with prices and time. Good experience. More

by kurzejaamanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the great feedback regarding your recent experience with us!

Mar 24, 2023 -

kurzejaamanda responded

!!!

March 22, 2023

Best experience in a dealership, you guys deserve a raise$$$. Elena is very pleasant to talk with. The facility is clean and welcoming. Thank you More

by Waco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Mar 23, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the five-star review, Waco! We're so happy you had such a great experience at our dealership and we look forward to working with you again in the future!

Mar 23, 2023 -

Waco responded

Thank you Prestige toyota

March 22, 2023

Fastest service in the “East”! It all got done in professional way. Always a pleasure to work with Prestige. This visit was my last free new car 2 year maintenance but I will be ba More

by stormingnj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 22, 2023

Great service no appointment needed and they completed right away excellently service from rep Jeff thanks More

by Mariapetrollese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 22, 2023

The staff is attentive and courteous. They explain the service details. It’s clean and spacious and it’s a pleasure. More

by VNBETHALA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 21, 2023

Very professional staff & service. They keep you informed of your vehicle’s status every step of the way. More

by jack560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

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