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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,133 Reviews

3,133 Reviews of Prestige Toyota of Ramsey - Service Center

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March 21, 2023

Elena was wonderful! Helpful and very patient. Was upset when I got there but she completely resolved my issues. More

by coletti4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Mar 22, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 21, 2023

Visited March 21st for 1st service, Caroline took care of me and explained everything, she even set up my next appointment for 2nd service. She even offered a free car wash if I was willing to wait a little More

by deerman11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Caroline! It's a pleasure to know she could assist you and provide you with outstanding service. We look forward to working with you again in the future!

March 21, 2023

Timely and efficient service , great job all around by the service team. Transparent and communicated timely More

by WILL9872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 21, 2023

Service was completed on time as promised with no issues. Agent was courtesy, no complains More

by ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 20, 2023

Great communication and honest service. I’ll be back for all scheduled maintenance. Thank you. More

by brnrnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Mar 21, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 18, 2023

My service Advisor Jeff Cicero is the best ! He’s professional and insightful in every way - he’s really the reason I come back My only pet peeve is with the actual Oil Change itself - first More

by FRANKLBARKERIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Prestige Toyota of Ramsey responded

We apologize for your experience. Please contact Raymundo Rivera at rayrivera@driveprestige.com. Thank you.

March 18, 2023

We’ve been going here since we bought our first Sequoia in 2005. We currently own a 2016 Sequoia and have owned a Camry too. As long as we own a Toyota we will continue to use their service department. T More

by STEPHENSONDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Borer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WAYNE SCHNEIDER, Krystina Sinjari, Elena O'Hair, Daniel Veli
Mar 20, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your kind words regarding your recent experience with us! We truly appreciate your loyalty to our dealership and hope to see you again soon.

March 18, 2023

Prestige Toyota is a pleasure to get your car to service. They have a great sitting area, can now even feel the time going. Definitely will get my car to their service next time. More

by FLOWER140505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Mar 20, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the five-star review! We truly appreciate your kind words and look forward to working with you again in the future!

March 18, 2023

Service was fine and car was finished promptly. Jeffrey Cicero was very helpful in clearing up a previous issue with billing! I thank him for his help after trying to straighten out the problem fo More

by ynob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Jeffrey! It's a pleasure to know he could assist you and provide you with great service. At our dealership, customer satisfaction is our top priority and we're happy to have met that mark.

March 17, 2023

Jeffery Cicero did a great job as an advisor. Everything I asked for was done. More

by KKOWAL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

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