Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,133 Reviews of Prestige Toyota of Ramsey - Service Center
Visited March 21st for 1st service, Caroline took care of me and explained everything, she even set up my next appointment for 2nd service. She even offered a free car wash if I was willing to wait a little me and explained everything, she even set up my next appointment for 2nd service. She even offered a free car wash if I was willing to wait a little longer. Car came out looking like the day I picked it up More
Timely and efficient service , great job all around by the service team. Transparent and communicated timely the service team. Transparent and communicated timely More
Service was completed on time as promised with no issues. Agent was courtesy, no complains Agent was courtesy, no complains More
My service Advisor Jeff Cicero is the best ! He’s professional and insightful in every way - he’s really the reason I come back My only pet peeve is with the actual Oil Change itself - first He’s professional and insightful in every way - he’s really the reason I come back My only pet peeve is with the actual Oil Change itself - first $90 is ridiculous ( I rounded up a few bucks ) and second almost 3 hours to perform is way out of bounds - it’s a Oil Change ! 90 minutes due to all the checks and balances ok, but more is ridiculous - same for the cost Like I said if it not wet for my Service Advisor I likely would not come back - expensive and time consuming More
We’ve been going here since we bought our first Sequoia in 2005. We currently own a 2016 Sequoia and have owned a Camry too. As long as we own a Toyota we will continue to use their service department. T in 2005. We currently own a 2016 Sequoia and have owned a Camry too. As long as we own a Toyota we will continue to use their service department. The staff is knowledgeable, efficient, caring, and happy!!! More
Prestige Toyota is a pleasure to get your car to service. They have a great sitting area, can now even feel the time going. Definitely will get my car to their service next time. They have a great sitting area, can now even feel the time going. Definitely will get my car to their service next time. More
Service was fine and car was finished promptly. Jeffrey Cicero was very helpful in clearing up a previous issue with billing! I thank him for his help after trying to straighten out the problem fo Jeffrey Cicero was very helpful in clearing up a previous issue with billing! I thank him for his help after trying to straighten out the problem for months and not getting a reply. More
Jeffery Cicero did a great job as an advisor. Everything I asked for was done. Everything I asked for was done. More