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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,136 Reviews
Call Service Center (201) 825-2700

3,136 Reviews of Prestige Toyota of Ramsey - Service Center

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March 10, 2023

Looked into all my concerns with my vechile They resolved all my issues In a timely manner More

by RUSO0506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 10, 2023

I love their service. First, auto technician recorded the problem of my car, then I can pick and choose which one I need to repair. Second,my service advisor was very kind More

by peggyyee888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the great feedback, Peggy! It's a pleasure to know our team could assist you and provide you with great service. At our dealership, customer satisfaction is always our top priority and we're happy to hear of your satisfactory experience!

March 09, 2023

Was quick and painless. Exactly what I was expecting . Got me in and out as promised More

by robynjacobson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback, Robyn! We're so happy our team could assist you and make your experience a memorable one.

March 09, 2023

All associates were courteous and respectful, taking the time to explain all procedures that were to take place. More

by EDWARDKBTZ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elena O'Hair
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Mar 10, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review!

March 09, 2023

Service was terrific and quick. My rep Elaina was very professional and kind. Would come back again. More

by Kubis77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
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Mar 10, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Elaina!

March 09, 2023

The staff I met from the time I delivered my car to the time I collected my car after service were very courteous. I will love to visit this place again. More

by surendra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the great feedback! We're so happy our team could assist you and we look forward to working with you again in the future!

March 08, 2023

Wounderful service thanks so much for helping me Jeff have an amazing day all the best! More

by ELVIRAMERCEDES14
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Jeff!

March 07, 2023

People & service good. Disappointed that tires needed to be replaced after only 26k miles. Ridiculous. More

by hermanmg123
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your business. We are glad to hear that you were happy with our Service Staff and Services. The life of the tires could be affected by multiple reasons. Manufacturer, quality of the tire, driving habit, tire rotation balancing during scheduled maintenance, etc. We would love to discuss this in detail. Please reach out to Thomas Carrino at ThomasCarrino@driveprestige.com so we could discuss this further. Thank you.

March 07, 2023

Service was performed as explained. Thank you Caroline for getting me a loaner car so I could pick up my kids from school. More

by JJUDYTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 06, 2023

Service is always good and attentive. Cars are well taken care of here.. issues are explained. More

by LM1980AM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so happy you had such a great experience at our dealership and we look forward to working with you again in the future!

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