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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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March 07, 2023

People & service good. Disappointed that tires needed to be replaced after only 26k miles. Ridiculous. More

by hermanmg123
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your business. We are glad to hear that you were happy with our Service Staff and Services. The life of the tires could be affected by multiple reasons. Manufacturer, quality of the tire, driving habit, tire rotation balancing during scheduled maintenance, etc. We would love to discuss this in detail. Please reach out to Thomas Carrino at ThomasCarrino@driveprestige.com so we could discuss this further. Thank you.

March 06, 2023

Service is always good and attentive. Cars are well taken care of here.. issues are explained. More

by LM1980AM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so happy you had such a great experience at our dealership and we look forward to working with you again in the future!

March 06, 2023

The employees are very nice and knowledgeable. Thank you Caroline for your assistance. We were very pleased with the experience More

by Tomheg19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Caroline!

March 05, 2023

I love their customer service. They run like a well-oiled machine. You come in and ur car is swarmed by greeters. Then someone escorts u to ur service agent, whom u r in constant More

by Mercadocn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Mar 06, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 05, 2023

Clean facility with knowledgeable staff. Waiting time is getting better with communication through text messages. More

by RAFAELS221996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 05, 2023

Prestige Toyota of Ramsey never fails me. Thank you Jeff for your time, effort, patience and diligence. You sure all my requests were taken care of. I really appreciate you helping me with my More

by Mamps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn
Mar 06, 2023 -

Prestige Toyota of Ramsey responded

Mamps, thank you for the excellent five-star review! It sounds like Jeff went above and beyond to assist you and provide you with great service.

March 04, 2023

It was great! Did not feel pressured at all! Very good people, very good price! More

by MACKENZIE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emir (Miro) Besic
Mar 06, 2023 -

Prestige Toyota of Ramsey responded

Mackenzie, thank you for the excellent five-star review!

March 03, 2023

Excellent Customer Service, competitive pricing, modern updated showroom at Prestige Toyota in Ramsay New Jersey More

by LROBE67749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emir (Miro) Besic
Mar 06, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 03, 2023

Customer service was excellent They did a good job washing and cleaning the inside of my car More

by deedeevandunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Mar 06, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 03, 2023

What can I say about prestige Toyota amazing stuff and facility. Everyone is courteous and kind they seem to understand that concept off keeping customers happy I was in the loop the whole time and we rep More

by GLENROYELITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

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