Prestige Toyota of Ramsey - Service Center

Salesman was very good and very helpful. Rest of the staff not so much. Little to no communication between staff. Rest of the staff not so much. Little to no communication between staff. More

Great experience. However I dislike being asked to complete a survey every time I have an experience However I dislike being asked to complete a survey every time I have an experience More

Once I found the right place. ..my Waze lady sent me to Mcfee In Mahwah and then to the Lexus service spot...Wayne was great, very helpful and attentive.I did not have to wait terr ..my Waze lady sent me to Mcfee In Mahwah and then to the Lexus service spot...Wayne was great, very helpful and attentive.I did not have to wait terribly long which was good since I was staying there to wait. The only name it your star roster that I recognize is Wayne's...The cashier was very pleasant but I do not know her name. More

Quick in and out maintenance service. Wayne was professional and knowledgeable. Will bring my car there again. Wayne was professional and knowledgeable. Will bring my car there again. More

This review is for Caroline Siderias and her excellence in Customer Service. Caroline tried to step in as far as she could for the remote start issue I was having. She is fabulous! I only wish the Toyota B in Customer Service. Caroline tried to step in as far as she could for the remote start issue I was having. She is fabulous! I only wish the Toyota Brand Managers that were assigned to my case 230125000347 had as much customer service follow up, care, concern and dedication as Caroline! The remote is now working but the brand manager never circled back for closure and make up for all the time and effort I put in to resolve it. Time taken away from my job. More

Good service from Caroline. Easy to schedule service on line. I don’t like having to use 15 words Easy to schedule service on line. I don’t like having to use 15 words More

Work was completed in reasonable amount of time. Wish it was cheaper since I can expect similar work for other three tires Wish it was cheaper since I can expect similar work for other three tires More

Good service and good service advisor. Happy with the service. Wayne and the technician helped fix the issue. Happy with the service. Wayne and the technician helped fix the issue. More

Great service fast and professional and very accessible. . Service Advisor very knowledgeable and honest. Great experience!!!! . Service Advisor very knowledgeable and honest. Great experience!!!! More

I called multiple times,left messages nobody returned my calls.. i had to schedule a service appointment to have some kind of answer to my questions… they couldn’t even check if i am under warranty or how m calls.. i had to schedule a service appointment to have some kind of answer to my questions… they couldn’t even check if i am under warranty or how much i am gonna pay.. customer service is horrible… More