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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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February 22, 2023

Everything is good. Except the price for service,maintenance,parts continue going to climb Everest…before there was car wash,now not including after service… More

by cqwx2yj26t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Feb 23, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your business. The cost of parts are on a rise from the suppliers and manufacturers, we are working hard to keep the cost as low as possible for our customer by working with various suppliers and not just one. We do offer a car wash with the service, it just would add additional time to the work needed that day. Please contact Thomas Carrino at ThomasCarrino@driveprestige.com to discuss this further and we would love to get you your complimentary car wash. Thank you.

February 22, 2023

Quick, informative and good service. Same experience as the buy process. Would do it over again. More

by Olivierjfdemoor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Ghazoul, WAYNE SCHNEIDER
Feb 23, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 22, 2023

Service advisor was helpful . However, I have to wait 35 minutes to get the car after I paid and I was told that the car is done More

by gijogeorge51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Prestige Toyota of Ramsey responded

We apologize for your experience but appreciate the business and feedback. Please contact Thomas Carrino at ThomasCarrino@driveprestige.com to discuss this further.

February 22, 2023

Excellent Service by Jeff, I actually have bunch of Toyota service centers in my area but I came here even though its 25-30 minutes away. Being in dealerships and services for the car can be stressful, More

by emreselen87
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Jeff! It's a pleasure to know he could assist you and make your experience a memorable one.

February 22, 2023

Excellent customer service! Was very happy with the staff that took care of me at the service center More

by Elduglas0222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 21, 2023

Knowledgeable and friendly service advisor. Great job all around. I would recommend Prestige Toyota for sales and service. More

by magnerdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 19, 2023

They are very helpful and very nice personalities, and they support me till the the job been done More

by Husham Edani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystina Sinjari
Feb 21, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 19, 2023

The efficiency of this center and the courteous staff, make it a pleasure to be there for all service needs. The waiting area is also very inviting, and comfortable. More

by joelnyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 19, 2023

They have a good service and although the person who attended me does not speak Spanish, he always tries to let me know everything More

by jupajac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the great feedback! We're so happy our team could assist you and provide you with great service.

February 18, 2023

Professional but expensive. Everything is Toyota brand and Toyota approved. I will be coming back. More

by mlkwriter3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

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