Prestige Toyota of Ramsey - Service Center

Fantastic customer service! I took my car in for my regular servicing but I did have one issue with my phone connection with my car. The service manager called me and updated me I took my car in for my regular servicing but I did have one issue with my phone connection with my car. The service manager called me and updated me at every stage as they fixed my car. They clearly told me the charges. I was happy with the service preformed More

Not a big fan of service here. Why does my driver seat need to be moved ? I set them to my needs and this car doesn’t have memory seats. I also asked service based on what my sa Why does my driver seat need to be moved ? I set them to my needs and this car doesn’t have memory seats. I also asked service based on what my salesman said at time of purchase to put on wheel locks. I purchased at parts dept here. When I called service they said it will cost me 65 dollars to put them on. That’s great to take advantage of a customer who purchased a new car and even his own wheel locks. I went to a different Toyota near me and they did it for free! Way to go prestige! More

dealer did a good job with the help of wayne. thanks wayne! keep it up! thanks wayne! keep it up! More

Had a poor experience buying a car at this dealership from my initial contact to finally receiving the ownership document. There is a major lack of communication between people and departments that work from my initial contact to finally receiving the ownership document. There is a major lack of communication between people and departments that work at this dealership. Communicating with the dealership was also an absolute mess, it was hard to reach anyone in the finance department or the DMV clerk, countless voicemails and emails were sent with no response. I paid for temp tags and never received one for > 60 days since purchase before the finally paperwork got to me. Maybe I'm a wild card and my purchase experience was just an unlucky one, but I hope someone learns something from experience. More

Good service. Good updates on estimate snd on the final cost. Professional and courteous staff. Good updates on estimate snd on the final cost. Professional and courteous staff. More

Very very pleased with service, especially pleased with Elena who was so professional, while making me feel like family. She went out of her way and even called me later to remind me of an issue I had with Elena who was so professional, while making me feel like family. She went out of her way and even called me later to remind me of an issue I had with my registration. (Beyond the “call of duty”). She is why I would recommend Toyota service to everyone. More

Impeccable and efficient service every time! Also a comfortable environment to wait for your car to be serviced. Also a comfortable environment to wait for your car to be serviced. More

Very good service, I will return to this dealership in the future! Thank you Jerry the future! Thank you Jerry More

Jeffrey Cicero is my favorite service advisor. He is a dedicated professional and is extremely knowledgeable. The staff that greet you upon driving in are very courteous and friendly. I absolutely He is a dedicated professional and is extremely knowledgeable. The staff that greet you upon driving in are very courteous and friendly. I absolutely enjoy waiting for my car because of all the comfortable waiting areas. The coffee machine is fantastic and also serves delicious cappuccino. The service waiting area is like a home away from home. Can’t wait for my next service interval… More

The customer service and amenities was my best experiences from other locations in the bronx and newburgh locations. Wait time didn't feel too long thank you experiences from other locations in the bronx and newburgh locations. Wait time didn't feel too long thank you More