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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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February 04, 2023

Friendly, helpful & knowledgable service writer. All staff friendly & helpful. Quick service. would be very nice to get car wash done after service. More

by FSBUTERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Morato
Feb 06, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 03, 2023

In and out with no problem. They kept me up to date on the entire process. More

by toddmcgillen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Feb 06, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 03, 2023

Very satisfied. Service completed on time wile I waited. Waited comfortably Caroline was very pleasant More

by FERRIOLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 03, 2023

Easy to schedule and good service would recommend to anyone that has a Toyota the best More

by randy.frisvh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 03, 2023

I am generally not a fan of dealer service due to prior poor experiences but Caroline Siderias, my service advisor, was fantastic. She greeted me with a smile, listened to my concerns, and kept me abreast More

by Bphman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the great feedback! It sounds like Caroline went above and beyond to assist you and provide you with outstanding service. We truly appreciate your kind words and look forward to working with you again in the future!

February 02, 2023

Great dealership salespersons and service department, easy to get to and very helpful, friendly staff. More

by Cigarwil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hershall
Feb 02, 2023 -

Prestige Toyota of Ramsey responded

It's really nice to hear that our team provided you with great customer service. Thanks!

February 02, 2023

The dealership is Nice, bright and clean. Everyone is professional and nice. I wish that the garage, where your vehicle is being service was connected to the dealership. I like to know who is More

by VICKIEMC5
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Prestige Toyota of Ramsey responded

It's wonderful to hear that our dealership is great and you had a good experience as well.

February 02, 2023

Work was done accurately and on time. Personnel were helpful and knowledgeable. Would come back More

by JEAN815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Prestige Toyota of Ramsey responded

We really enjoy hearing that all work was done accurately and on time. Thanks for sharing your very kind remarks for our team.

February 02, 2023

Very kind and thoughtful. Excellent customer service and quick turn around time for my cars maintenance and Maintenance team was awesome More

by natal76588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystina Sinjari, Daniel Veli
Feb 02, 2023 -

Prestige Toyota of Ramsey responded

We're so glad to hear that our team was very kind and thoughtful and you're pleased with the terrific service you received. Thanks!

February 01, 2023

Cost of my service was outrageous, almost $700 for tire rotation, 2 fuels and wiper blades. Lady behind cashier counter needs training to be more polite and show some energy. I’m so disappointed with thi More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caroline Siderias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Prestige Toyota of Ramsey responded

We would like to apologize for the experience with the Service Cashier and we will address that accordingly. As for the cost of the service, please reach out to Thomas Carrino at ThomasCarrino@driveprestige.com as we would like to discuss this in detail. We hope we can make it up to you on your next visit. We apologize on behalf of our Team at Prestige Toyota of Ramsey and thank you for your time.

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