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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,133 Reviews

3,133 Reviews of Prestige Toyota of Ramsey - Service Center

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February 06, 2023

We were very happy to find what we were looking for. Our sales person, Anna, was very helpful and took very good care of us. All the help we received was very supportive. Keep up the good work! More

by Cherub2792
Recommend Dealer
Yes
Employees Worked With
Michael Garcia
Feb 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review! It sounds like Anna went above and beyond to assist you and provide you with great service. We truly appreciate your kind words and hope to see you again in the future!

February 06, 2023

Everyone was gracious, hospitable and professional. Super quick and comfortable while waiting. They even alerted me to an accident on RT 17 so. On way home. Thanks for the heads up! More

by martymcginley12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Morato, WAYNE SCHNEIDER, Elena O'Hair
Feb 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback regarding your recent experience with us!

February 05, 2023

Good customer service and great suggestions to maintain a car. Nice area for customer to do a office work. More

by Bharat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Morato, WAYNE SCHNEIDER, Krystina Sinjari, Elena O'Hair, Daniel Veli
Feb 06, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 05, 2023

They told me I needed to replace a sensor I took the truck to another place and they told me there was nothing wrong with the sensor everything is working fine so basically you guys charge me an additio More

by Sebastian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please reach out to Ray Rivera at rayrivera@driveprestige.com to discuss further.

February 05, 2023

The dealer uses modern technology to do the multi point inspection and uses videos to show what is needed on the vehichle More

by vicentewwb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Feb 06, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 04, 2023

Friendly, helpful & knowledgable service writer. All staff friendly & helpful. Quick service. would be very nice to get car wash done after service. More

by FSBUTERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Morato
Feb 06, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 03, 2023

Very satisfied. Service completed on time wile I waited. Waited comfortably Caroline was very pleasant More

by FERRIOLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 03, 2023

In and out with no problem. They kept me up to date on the entire process. More

by toddmcgillen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Feb 06, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 03, 2023

Easy to schedule and good service would recommend to anyone that has a Toyota the best More

by randy.frisvh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 03, 2023

I am generally not a fan of dealer service due to prior poor experiences but Caroline Siderias, my service advisor, was fantastic. She greeted me with a smile, listened to my concerns, and kept me abreast More

by Bphman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the great feedback! It sounds like Caroline went above and beyond to assist you and provide you with outstanding service. We truly appreciate your kind words and look forward to working with you again in the future!

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