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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews
Call Service Center (201) 825-2700

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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February 01, 2023

Attentive, punctual the best service I’ve received from a Toyota dealership and I’m from out of the state. More

by Cristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystina Sinjari
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Feb 02, 2023 -

Prestige Toyota of Ramsey responded

It's wonderful to hear that our team was very attentive as well as punctual and you're pleased with the great service you received. Thanks for sharing your kind remarks!

January 31, 2023

Easy to schedule an appointment, fast drop off, service and pickup. Easy to use texting and website. More

by zizzag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
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Jan 31, 2023 -

Prestige Toyota of Ramsey responded

It's really great to know that our service team made sure everything was fast and you were pleased - thanks!

January 31, 2023

The service person was very helpful to me. He was very pleasant as well as efficient. More

by crgusto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Report | Print
Jan 31, 2023 -

Prestige Toyota of Ramsey responded

It's really nice to hear that our service team member was very helpful, as well as pleasant and efficient - thanks!

January 31, 2023

My first time there service was excellent staff was professional but even better personable. No hidden prices or selling up More

by donx5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Report | Print
Jan 31, 2023 -

Prestige Toyota of Ramsey responded

It's wonderful to hear that our team was very helpful and you're pleased with everything - thanks!

January 31, 2023

I had to wait 2 hours for oil change and tire rotation unacceptable will be last time I use your service More

by CHOOCHOO0106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
WAYNE SCHNEIDER
Report | Print
Feb 01, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback regarding your last service experience. I understand that you were forced to wait a particularly long time for your oil change and tire rotation. I am terribly sorry to hear that your experience was a bad one. I would like to apologize for our long wait. I understand that your time is valuable, and that we wasted it with the delays in our system. I would like you to know that we are currently addressing the issue. I hope that we can make it up to you on your next visit. I apologize on behalf of Prestige Toyota of Ramsey and thank you for your time. - Thomas Carrino

January 31, 2023

Customer service was amazing. We will definitely be going back to this location going forward. More

by TINA BARBAROSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystina Sinjari
Report | Print
Jan 31, 2023 -

Prestige Toyota of Ramsey responded

We appreciate your kind remarks for our team's amazing customer service and we'll look forward to helping again with your future needs.

January 29, 2023

Waited at dealership while service being performed. The wait time was very reasonable and we were kept informed of progress by service representative. More

by Hschoenk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YANILDA LORA, Elena O'Hair
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Jan 29, 2023 -

Prestige Toyota of Ramsey responded

It's really great to hear that our team was so helpful and you're pleased with everything - thanks!

January 28, 2023

Caroline was very helpful and polite. They just didn’t have the part needed in stock. More

by MELIAS2ND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2023 -

Prestige Toyota of Ramsey responded

Thanks for telling us that Caroline was very helpful and polite. We appreciate your comments and we'll share them with our management team.

January 28, 2023

Good service and very nice staff. Very comfortable atmosphere but that comes with high prices. More

by Customer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2023 -

Prestige Toyota of Ramsey responded

We appreciate your kind remarks for our nice team and it's great to hear that we offer a very comfortable atmosphere - thanks!

January 28, 2023

Carolina was kind, helpful and attentive. Every step of the way, she let my wife and I know what was going and was very accommodating. More

by labruce83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2023 -

Prestige Toyota of Ramsey responded

It's nice to hear that Caroline was kind, helpful and attentive. Thanks for sharing the details about the great experience you and your wife had at our dealership.

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