Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,128 Reviews of Prestige Toyota of Ramsey - Service Center
Very courteous and friendly staff. Informative, helpful and very considerate. Very accurate with estimated wait time. Informative, helpful and very considerate. Very accurate with estimated wait time. More
Thanks Caroline. It was great to have a loaner car. Always pleasant service from everyone. It was great to have a loaner car. Always pleasant service from everyone. More
They've always do more checks on my RAV4 besides the normal oil change. Multi point checks including fluid levels, wheel alignments are also free. They even wash your car afterwards. They have outstandi normal oil change. Multi point checks including fluid levels, wheel alignments are also free. They even wash your car afterwards. They have outstanding service that is why I always come back to them for oil changes. Watch for regular coupons they mail for additional savings. More
Asked for a car wash which took an additional 30 minutes and it looks like they just put water on top of the car and wiped it down. There was still dirt outside the car and dust inside the car after the “wa and it looks like they just put water on top of the car and wiped it down. There was still dirt outside the car and dust inside the car after the “wash”. More
Mr.Glenn Morato the service personnel Was very knowledgeable and he was kind and was good in explaining the needs for the car. He was good enough to text the status Of the repair. Prestige Toyot knowledgeable and he was kind and was good in explaining the needs for the car. He was good enough to text the status Of the repair. Prestige Toyota is very fortunate to have Mr.Glenn Morato in their Service team. He should be rewarded for his Kindness, patience and dedication. More
I was treated horribly. Wayne Schneider was rude, impatient, demanding, and he could not have made it more obvious that he wanted me gone. Before I could even BEGIN to expla Wayne Schneider was rude, impatient, demanding, and he could not have made it more obvious that he wanted me gone. Before I could even BEGIN to explain why I was there, he interrupted me with nasty demanding comments. I was not able to recieve quality service or care. In fact, it was the worst experience I've ever had in any dealership. There is no excuse to treat clients like hot turd, especially when they are only trying to get service done. Wayne Schneider spent more time trying to sell me his wife's hokey book on Amazon than showing ANY care or concern. I cannot understate this: Wayne treated me like less than trash. I won't be back! More
Polite, knowledgeable and never steered me wrong. He followed up on what he said; under promised and over delivered. Thanks. He followed up on what he said; under promised and over delivered. Thanks. More
Staff was courteous and kept me informed on my car’s status. I was in and out in a timely manner. status. I was in and out in a timely manner. More