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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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November 26, 2022

Very accommodating with excellent service I bought my 2010 4 Runner in 2014 and been going back ever since for service . I must say. I do miss the service specials and it would be nice to see them again. More

by STEPHEN.LEONARDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Prestige Toyota of Ramsey responded

Stephen, thank you for your kind words! It sounds like our team went above and beyond to assist you and make your experience a memorable one. We truly appreciate your loyalty to our dealership and look forward to working with you again in the future!

November 25, 2022

They are an amazing dealer. Their service is impeccable. The people around the service area are very nice and congenial. I am very satisfied with his dealer. More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano, Gabi Samman, Glenn Morato, WAYNE SCHNEIDER, Krystina Sinjari
Nov 28, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 25, 2022

Excellent service. They Always take good care of us and they fixed the problem immediately More

by BEZYBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so happy you had such a great experience at our dealership.

November 25, 2022

I am so satisfied with the dealer service ,Professional people and fast and the best service . Thank you . More

by abdelghani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Morato
Nov 28, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 24, 2022

Very good service… they also cleaned my car … fully satisfied … 10 out of 10 ... excellent More

by NILU.TOMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystina Sinjari
Nov 28, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 24, 2022

Tried to charge me $100 to change a $9 light. I left and did it myself. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
WAYNE SCHNEIDER
Nov 28, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less-than-satisfactory experience. We'd like the opportunity to speak with you. Please email Raymundo Rivera at rayrivera@driveprestige.com so we can discuss this further.

November 23, 2022

Please do not call that the car is ready for pickup until it’s there. I waited an hour and fifteen minutes after I reached the dealership to get my car. That doesn’t include the half hour to get there after More

by Howard Gruber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter Iuculano
Nov 28, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. We apologize for the miscommunication that warranted your less-than-satisfactory experience. We'd like the opportunity to speak with you. Please email Raymundo Rivera at rayrivera@driveprestige.com so we can discuss this further.

November 23, 2022

Courteous, friendly, responsive, excellent communications. Staff was knowledgeable. Work was completeed timely. Inspection was thorough More

by JSAIRBORNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano
Nov 28, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 23, 2022

Excellent service and person coordinating service was so helpful and made it easy in all aspects More

by sdsdvm58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 23, 2022

Kristina kept me informed during the entire service. Also sending me her contact info & telling me not to hesitate to call. I did call once to check on the status. It was a pleasure dealing with her. S More

by TERRICOL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystina Sinjari
Nov 28, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Kristina! We're so happy she could assist you and make your experience a memorable one.

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