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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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November 19, 2022

Tried to charge me about $450 for 2 tires and alignment, so I got it done (Same Quality Technicians don't even go there) for $279 Toyota should at least offer military or student discount if they are going More

by rich.fulton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : You are not pronounced Jeffrey Upchargin Cicero
Nov 21, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less-than-satisfactory experience. We'd like the opportunity to speak with you. Please email Raymundo Rivera at rayrivera@driveprestige.com so we can discuss this further.

November 19, 2022

Our service rep was very cordial and helpful. The service time seemed a bit long but that could be from not enough help. More

by HSLAVERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Prestige Toyota of Ramsey responded

Thank you for your business. We apologize for the wait. Thank you.

November 19, 2022

Great facility, service advisor very professional, knowledgeable, and friendly. Very clean and confortable waiting room More

by csnunez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback! It's a pleasure to know our team could assist you and provide you with outstanding service.

November 18, 2022

Always great customer service. They take good care of my vehicle and I love the complementary car wash. More

by VPOSADA
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Nov 18, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 18, 2022

Very good service! Krystina was very helpful and had best response. I would definitely go back. More

by ytamari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystina Sinjari
Nov 21, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 17, 2022

Very helpful staff, clean facility, free wifi is great, pretty quick services. 10/10 would recommend. More

by rbray0987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 17, 2022

I have been to other Toyota Dealership and this one is on top. Definitely recommend. From the moment you drive in to the moment to drive out. More

by Mayelicontreras75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano
Nov 18, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 17, 2022

The service center has knowledgeable staff that communicate well and thus helping customer feel welcome More

by tablejp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Nov 18, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 17, 2022

I only have my RAV4 serviced here since I bought it new in 2012. Service rep is always very nice and keeps me aware of what they do while servicing it. Quality work and very pleased with the results. Highl More

by MTSBEEPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Morato
Nov 18, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review! We truly appreciate your kind words and loyalty to our dealership and look forward to working with you again in the future!

November 16, 2022

Jeff CIsero was excellent as always in recent service Caroline also excellent in previous service work. Both are very friendly & competent. Call & return calls with information & options. More

by Bill McHale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us, Bill!

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