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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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November 05, 2022

They are efficient and fast in fixing my car. Just in time cause i needed it and reliable. More

by LOCSINLUIGI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so happy our team could assist you and provide you with such great service.

November 05, 2022

Very prompt, professional service from Jeff Cicero and entire dealership. Clean. Have not been disappointed so far. More

by fspiel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 04, 2022

They provided a visual report with an explanation of the services they deemed necessary for my car. More

by Ahearn329
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystina Sinjari
Nov 07, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the great five-star review! It's a pleasure to know our team could assist you and provide you with outstanding service.

November 04, 2022

Told me I needed a battery. Had it checked out by another mechanic and the battery was not needed. It was above normal. Not good! More

by vanbakof
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Iuculano
Nov 07, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less-than-satisfactory experience. We'd like the opportunity to speak with you. Please email Raymundo Rivera at rayrivera@driveprestige.com so we could discuss the results from the Battery Tester used.

November 03, 2022

Service advisor was friendly and provided all required information regarding price and wait time. He kept me informed throughout the process via text and phone. Work was completed slightly ahead of the t More

by David_S
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 03, 2022

Caroline was amazing! What excellent service you provide. When are they making you the manager of that place?!?! 10/10 service experience as always. I will definitely be c More

by Tianaperini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabiola the valet was very nice and professional.
Nov 04, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Caroline!

November 02, 2022

Best service department in the area! Caroline best service technician and should be a saleswomen. More

by LARRY.M.OTSUKA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 02, 2022

Nothing but pleasant. Every employee I interacted with was helpful and got me quality service. More

by jacksawicki03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystina Sinjari
Nov 03, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 02, 2022

Friendly, accommodating and attentive. Never a problem trying to schedule a maintenance appointment which is appreciated. More

by salinavmcl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Morato
Nov 03, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 02, 2022

Multiple calls and no call back from the sales department regarding a repair order. Really feel ignored and that now that I have the car, they don’t care about providing me service. More

by KB27228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ed Ruela
Nov 03, 2022 -

Prestige Toyota of Ramsey responded

We apologize for your experience, please contact Eric StHilaire at 551-777-5202 to discuss this further. Thank you.

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