Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,128 Reviews of Prestige Toyota of Ramsey - Service Center
Everyone at this facility is polite, helpful, knowledgeable, and always pleasant. I trust the technical skills of the technicians. And when Kristina Sinjari discovered that I had to pick my grand knowledgeable, and always pleasant. I trust the technical skills of the technicians. And when Kristina Sinjari discovered that I had to pick my grandchildren up at school an hour away from Paramus, she mentioned it to the technicians and they made sure to follow the needed timelines. This is my 8th year with the Toyota Service Department in Paramus and they have been consistently excellent! More
The service work was excellent. My problem was with the management. Brought the car in on Saturday. Was told they might not get to it. No problem. Called on Monday and the manager I My problem was with the management. Brought the car in on Saturday. Was told they might not get to it. No problem. Called on Monday and the manager I spoke to was out sick. Despite 3 phone calls , no one could tell me the status of my car. No one covered for the manager. The manager returned on Tuesday and called me. That was ridiculous. If the manager was out for a week what would have happened? Very disappointed in the management. More
Everybody was kind courteous not too long of a wait very good I will be back good I will be back More
They were fabulous. It was last minute tire problem. They got me in right away, took care of it, and had me back on the road very quickly. A stressful situation, was m It was last minute tire problem. They got me in right away, took care of it, and had me back on the road very quickly. A stressful situation, was made quick and simple. Thank you so much! More
Everyone was very professional and patient with me. The young man who set up my connections to the screen was the best! The young man who set up my connections to the screen was the best! More
Service was all that I asked for. Needed a tire check and oil and filter change. Toyota found they i had a rusting on rotors and needed a brake fluid change so I got they complete. Needed a tire check and oil and filter change. Toyota found they i had a rusting on rotors and needed a brake fluid change so I got they complete. Only draw back was not getting a loner that day. I had errands to run and had to take an Uber to one of them. More