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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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October 24, 2022

Everyone I came in contact with was pleasant and helpful. I was satisfied with the service More

by caribbeangirl56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Oct 25, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review!

October 24, 2022

I have been coming to this dealership for my Toyotas maintenance for 10 years. Trustworthy and reliable More

by CSHAW13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman, WAYNE SCHNEIDER
Oct 25, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback regarding your recent experience with us!

October 21, 2022

Everyone at this facility is polite, helpful, knowledgeable, and always pleasant. I trust the technical skills of the technicians. And when Kristina Sinjari discovered that I had to pick my grand More

by PJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystina Sinjari
Oct 24, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! It sounds like our team went above and beyond to assist you and provide you with great service. Customer satisfaction is always our top priority and we're happy to have met that mark!

Oct 24, 2022 -

PJ responded

You all are terrific. I made a mistake when I used the wrong town name; I meant that Prestige Toyota of Ramsey is where I continue to receive superb service.

October 21, 2022

The service work was excellent. My problem was with the management. Brought the car in on Saturday. Was told they might not get to it. No problem. Called on Monday and the manager I More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystina Sinjari
Oct 25, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less-than-satisfactory experience. We'd like the opportunity to speak with you. Please email Raymundo Rivera at rayrivera@driveprestige.com so we can discuss this further.

October 21, 2022

Everybody was kind courteous not too long of a wait very good I will be back More

by Tommy ix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

October 21, 2022

They were fabulous. It was last minute tire problem. They got me in right away, took care of it, and had me back on the road very quickly. A stressful situation, was m More

by STACEY_A_BUTLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystina Sinjari
Oct 21, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback, Stacey! It's a pleasure to know you had such a great experience at our dealership and we look forward to working with you again in the future!

October 21, 2022

Everyone was very professional and patient with me. The young man who set up my connections to the screen was the best! More

by GBADO46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano, Gabi Samman, Glenn Morato, WAYNE SCHNEIDER, Krystina Sinjari
Oct 24, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

October 21, 2022

Everyone in the service department I’ve dealt with seem courteous and friendly. The waiting area is comfortable and spacious. More

by Riccard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Oct 24, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

October 20, 2022

Service was all that I asked for. Needed a tire check and oil and filter change. Toyota found they i had a rusting on rotors and needed a brake fluid change so I got they complete. More

by kurthrob82
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Morato
Oct 21, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less-than-satisfactory experience. At our dealership, customer satisfaction is our top priority, and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147 to further discuss.

October 19, 2022

Courteous and competent …. .car delivered as promised with all work complete….convient clean professional …no problems More

by TP72698
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Morato
Oct 20, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

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