Back

Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

Sort by
October 18, 2022

Excellent service and nice atmosphere with good friendly staff. I always happy with service. 100:/: satisfied More

by WOZNIAKIWONA1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review! We truly appreciate your kind words and look forward to working with you again soon!

October 18, 2022

Service manager called each day as promised. Not having a loner car was a problem. Since I live in westchester picking up the car after 4 days was problematic. New cars should not need repair. More

by tarciola
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Garcia
Oct 19, 2022 -

Prestige Toyota of Ramsey responded

We appreciate your business and apologize for the inconvenience. We would love to continue to earn your business. Please reach out to Ray at rayrivera@driveprestige.com to discuss this further.

Oct 23, 2022 -

tarciola responded

Since my new car was not in my possession for a week , mostly the cars issue, I was inconvenienced greatly and stress while traveling great. I would never want to not have a car again while my primary mode of transportation was not working.

October 17, 2022

Your mechanic sucked. also I could think of a reason he went in my glove box and left some of it's contents on the truck floor. Caroline was great as usual. More

by DNH1
Recommend Dealer
No
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less-than-satisfactory experience. We are glad your experience with Caroline was great but we'd like the opportunity to speak with you. Please email Raymundo Rivera at rayrivera@driveprestige.com so we can discuss this further.

October 17, 2022

Very happy with this appointment all went well we will certainly be coming back next time More

by jaysclar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano, Gabi Samman, Glenn Morato, WAYNE SCHNEIDER, Krystina Sinjari
Oct 17, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so happy our team could assist you and make your experience a memorable one. We look forward to working with you again in the future!

October 16, 2022

Service is efficient, professional, pleasant and environment is nice. I feel my car is well serviced. More

by MEVIEHMEYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Morato
Oct 17, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

October 15, 2022

Took very long. Lack of communication!!! Waiting area needed to be wiped down. Expensive and time consuming. You're contacting me more after the service than y More

by Ms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
WAYNE SCHNEIDER
Oct 17, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less-than-satisfactory experience. We'd like the opportunity to speak with you. Please email Raymundo Rivera at rayrivera@driveprestige.com so we can discuss this further.

October 15, 2022

Awesome facility especially if you have to wait for your car. Great waiting area. Awesome free coffee aa well as specialty coffees . Service advisor Jeffrey Cicero was outstanding. Great experience! More

by jadobx
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

October 14, 2022

Check-in for service takes too long. Additional service representatives are needed or a receptionist. More

by Cholidayrenee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystina Sinjari
Oct 17, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less-than-satisfactory experience. We'd like the opportunity to speak with you. Please email Raymundo Rivera at rayrivera@driveprestige.com so we can discuss this further.

October 14, 2022

Service completed in a timely fashion. All items scheduled for service were completed. A nail in one tire required a tire replacement. Very pleased with the entire maintenance service. More

by FREDUFFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Morato
Oct 17, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so happy our team could assist you and make your experience a memorable one.

October 13, 2022

Everything went smoothly from check in to the end of the appointment. The staff was very courteous and explained everything. I only wish the waiting area wasn’t so crowded! More

by skott520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Morato
Oct 14, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback regarding your recent experience with us!

...
92
...