Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Preston Chrysler Dodge Jeep Ram of Dover
Dover, DE
167 Reviews
We appreciate you taking the time today to visit our website. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Read More
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 78 service reviews
January 30, 2024
I had the best experience with staff at Preston. I always felt like I was welcomed and came first. I highly recommend this dealership to anyone who wants the best customer service and staff that tre I always felt like I was welcomed and came first. I highly recommend this dealership to anyone who wants the best customer service and staff that treat you like family. Service after the sale always gives comfort to those who are nervous about any large purchase, and Preston always follows up with any questions/concerns I have. More
by Jamie.Tonkin4
Employees Worked With
Britney Halfren and Everett in detail!
December 06, 2023
Steer clear--literally! After having service performed ( they took out instrument panel to replace entire system that controls heat and a/c -- most covered on warranty --I After having service performed ( they took out instrument panel to replace entire system that controls heat and a/c -- most covered on warranty --I still payed some)-- picked up vehicle and found heat not working and shifter light out. Returned to have these checked and was informed that I needed a new heater core ($2600+) and shifter bezel would have to be replaced to fix light. After 2 weeks without vehicle waiting for bezel to arrive, decided to bring Jeep home and check things myself. Two hours later I fixed everything for $2. The shifter bezel just needed a new light bulb (5 minutes) and the blending door for heat was never hooked up from previous service ( 2 hours to diagnose and reconnect the actuator). Makes me wonder about the previous service and what I was charged--- More
by eyeofhorace10
Employees Worked With
Skip
August 11, 2022
Always receive excellent customer service from Holden Chrysler. Work was completed in a timely manner and at a reasonable price. Over the years, we have purchased four vehicles from Holden Chrysler. Chrysler. Work was completed in a timely manner and at a reasonable price. Over the years, we have purchased four vehicles from Holden Chrysler. More
by RB
Employees Worked With
Service Dept
June 19, 2022
Have always had great experiences at Holden. Recently dropped my Jeep in for an oil change and tire rotation, requested to have it completed that evening and it was finished by noon. Great servi Recently dropped my Jeep in for an oil change and tire rotation, requested to have it completed that evening and it was finished by noon. Great service! More
by kristiG
Employees Worked With
Don’t recall the names.
April 12, 2022
While visiting family in Dover, I ran into a diesel truck issue. Ben and the service department worked the truck in knowing I was traveling. They were professional, kind, and courteous. They went so far as issue. Ben and the service department worked the truck in knowing I was traveling. They were professional, kind, and courteous. They went so far as to follow up after I got home. Fantastic folks! I highly recommend them!!!! More
by D Camp
Employees Worked With
Ben
