Preston Chrysler Jeep Dodge RAM of Wilmington

Do not buy from them false advertising I have been researching for a new used car for 3 mos...I finally went to the dealership to move forward and was greatly disappointed to find out that I have been researching for a new used car for 3 mos...I finally went to the dealership to move forward and was greatly disappointed to find out that the descriptions of the cars I had been considering were inaccurate and also the pricing I had seen on the website and received letters from them were false also. They were just tryng get people in to buy cars but with no intention of honoring anything they had sent me. Then on top of it they insulted me like I was an idiot and had no clue what I was talking about after I came in well prepared with the paperwork along with being a previous customer and have sent people there who have purchased cars from them. They were not willing to work with me at all and I was paying in full cash. They wasted my time and energy which I told them I do not have. The car I was looking at had been on their lot for close to 3 mos..and then they said if the couldn't sell it they would just sell it at an auction....it's 4 days before the new year..it would be a year older..plus it didn't have all the bells and whistles and had the wrong pictures of the car on the website...poor customer service. Poor people skills and false advertising More

Great experience at the dealership. Friendly and professional staff. I had a challenging situation and all parties involved worked hard on my behalf to get my deal done. Couldn't be happier..truly professional staff. I had a challenging situation and all parties involved worked hard on my behalf to get my deal done. Couldn't be happier..truly an outstanding dealership with a genuine, old school, family feel. The way business should be done. More

It was recommended by an oil change chain that I have new brakes and a new battery installed. I did not trust the chain to make these repairs but knew that Brandywine, (where the vehicle was originally purc brakes and a new battery installed. I did not trust the chain to make these repairs but knew that Brandywine, (where the vehicle was originally purchased) would do the work correctly at a lower cost. Jim was friendly and kept me informed and the facility was cooperative with my time restraints. When it is time for a new Jeep (I really like the one I have), I will only buy from Brandywine. A person I know purchased a Jeep elsewhere and has been less satisfied with the service, he stated that he will be taking his Jeep for service at Brandywine instead. More