Preston Hood Chevrolet Inc

Dallas was extrelmely helpful in the purchase of my new Camaro. He did not try to sell me something I had no interest in and promptly took all my offers to the manager. After my purchase, he had the car Camaro. He did not try to sell me something I had no interest in and promptly took all my offers to the manager. After my purchase, he had the car and new tags/title ready when promised. I would recommend him to anyone looking for a new car. More

Prior to our visit to Preston Hood, we thought that all dealerships and sales personnel were cut from the same cloth. Contrary to our initial hangups we came across Dallas Moody. Not only did we get the dealerships and sales personnel were cut from the same cloth. Contrary to our initial hangups we came across Dallas Moody. Not only did we get the vehicle we wanted we also got it a lower price than expected. Dallas went above and beyond the call of customer service. He actually had the customer in mind, not just the sale. We were comfortable from the moment we arrived to the moment of purchase. If you are in the market for a new or used vehicle, we would highly recommend Preston Hood Chevrolet. Just ask for Dallas! More

Keith was great to me and my parents. We got a good deal on a 2012 Equinox and I've been happy ever since. Even with me living in another state after buying the car and returning home, Keith has still corr on a 2012 Equinox and I've been happy ever since. Even with me living in another state after buying the car and returning home, Keith has still corresponded with me through emails with any questions or concerns that I've had. More

From first meeting Scott Eads I knew we were in for a good experience shopping for a new vehicle. Scott is a true gentlemen and was quick to point out buying options for us to consider. The negotiation good experience shopping for a new vehicle. Scott is a true gentlemen and was quick to point out buying options for us to consider. The negotiation was straight forward and actually pleasant...now there's a first. From initial greeting, the test drive, the deal and to vehicle transfer, Scott is a credit to the dealership. More

I have purchased 2 vehicles from Preston Hood Chevrolet. 1 new and 1 used. I would just like to say that the personnel at this dealership are very professional. Steve Barrett worked both deals. He was very 1 new and 1 used. I would just like to say that the personnel at this dealership are very professional. Steve Barrett worked both deals. He was very courteous and professional. His knowledge of the business was impressive. Talking with him was pivotal in both of my purchases. I called Steve on the phone to tell him what I was looking for, and he found exactly what I wanted, and at a price I was happy with. I also use Preston Hood for my maintenance service, and have always left there happy with the job that was done. I also have used their repair shop 3 times, and Rick R. took care of everything for me including the insurance company. I dropped it off and a few days later picked it up. The truck looked just like new. If you need a new or used vehicle please give Preston Hood a try, you will be happy. John F. More

I have purchased 2 vehicles in the last 5 years. Without I have purchased 2 vehicles in the last 5 years. Without the help of Steve Barit I doubt that I would have purchased my SSR. Steve got me a great p I have purchased 2 vehicles in the last 5 years. Without the help of Steve Barit I doubt that I would have purchased my SSR. Steve got me a great price on it and a great value for my trade-in. When I purchased my Suburban LTZ, Chuck Epply also got me a great price on it and again a great value for my trade-in. I have purchased 15 new vehicles and only 1 other time did I get this kind of expert help from a dealership. These gentlemen did not do the normal pressure games that most other dealerships try. They got me financing at a rate I did not think was possible. When I first came to this area, I tried a local GMC dealership. Their service and parts dept. would be a 2 on a scale of 10. Preston Hood would be a 10. Thanks to all the people I have dealt with at Peston Hood. It is a pleasure doing business with you. Mike F. More

I booked my car in for the transmission fluid to be changed and had the worst experience ever. I sat waiting for over 2 hours only to find out that no one had written up a ticket for it. Instead of com changed and had the worst experience ever. I sat waiting for over 2 hours only to find out that no one had written up a ticket for it. Instead of coming in to the waiting area to see who's vehicle it was they just let me sit there until I got up and asked about it 2 hours later. I was quoted that the procedure would take about an hour.The lady that dealt with the bookings/payments was very apologetic but as far as I was concerned I explained that there was a lack of communication at this dealer and they were just gonna let my car sit there without anyone wondering who's it was and what had to be done. When it was finally done and it was time to pay I asked her if they were gonna give me a discount for my 3 and a half hour wait she looked at me as if I was from another planet and explained she would have to speak to her manager but was doubtful that I would. She never spoke to the manager as he was talking with another customer but did give me a 10% discount. I did find out from another customer waiting for her car that this same incident has happened to her twice. She is brave to go back. They need a lot of work on their customer service and common sense. Will I return there? NO....BAD CUSTOMER SERVICE. More

The service department at this dealership is good. Kasi is a great individual to work with and meets all my needs for my automobile. Any problems I have had with the service department, have been attempted is a great individual to work with and meets all my needs for my automobile. Any problems I have had with the service department, have been attempted to be fixed. I would strongly recommend that any new customers to this dealership's service department, use Kasi as she has more respect for your vehicle than others that work in at the customer service desks. More

Great and friendly staff. They took care of everything. They made the whole experience a complete delight. Jenna set it all up before I got there. Spencer met me a the door with the cars I was interest They made the whole experience a complete delight. Jenna set it all up before I got there. Spencer met me a the door with the cars I was interested in at the door. The entire staff was awesome!! More

They are not honest with customers. I had heard they were crooks, but wanted to take my car to a nearby dealership for service instead of a small shop. It's true, they are CROOKS! crooks, but wanted to take my car to a nearby dealership for service instead of a small shop. It's true, they are CROOKS! More