
Preston Hood Chevrolet Inc
Fort Walton Beach, FL

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Idid my market research and found a used car that I was interested in through Preston Hoods web site. I asked for information about a particular used car they had on a Sunday night, within minutes I had a interested in through Preston Hoods web site. I asked for information about a particular used car they had on a Sunday night, within minutes I had a reply. Jenna e-mailed me to tell me that while she was not in her office she would get in touch with me the next day. The next day I got the information I wanted and each additional question I had she answered back very quickly. After e-mailing back and forth, I set up a time to come and test drive the car. When I got there I meet Dallas Moody and the car was out front waiting for me. I test drove the car, Dallas asked if I was interested in working out a deal so we went to his office. He offered us water and made us feel comfortable. He offered us a price and then he evaluated our trade. The entire time there was no pressure from him and the price was better than I expected. I fully came to the dealership expecting to fight for every penny and that NEVER HAPPENED!!! When it was all said and done, they offered me more than I expected for my trade in. Overall, it was a wonderful experience and I highly recommend Preston Hood. From the time I searched on the internet and sent that first e-mail to driving off with my new car it was as if they valued my business. I can't say that about any of the other dealerships in the area. More
I rated Preston Hood as high as I could not only for the excellent work they do, but for the personnel employed there. I wouldn;t go anywhere else to have my car serviced. Kasi McLaughlin always takes car excellent work they do, but for the personnel employed there. I wouldn;t go anywhere else to have my car serviced. Kasi McLaughlin always takes care of what my cars need with a professional approcach that sets the standard for her peers. She is an excellent ambassador for Preston Hood and if you can find a way to hihre more employees like her, you should junp at the chance. Chcuk Epley is a very competent salesman, he doesn;t pressure you, but he believes in what he;s doing and that established a high degrree of credibility. Preston Hood hit a goldmine when they hired Bill Kelley. He cares about the buyer's best interests, and always makes sure the buyer is happy with his purchase. I won't go anywhere else and recommend Preston Hood Chevrolet to all my friends. They are second to none! Someone in the personnel department did an excellent job of recognizing talet when they hired Kasi, Chuck, ChucK, Steve and Bill! More
The sale was fast, and Dallas was a great salesman!This is the second time i have purchased an SUV from Preston Hood, and would deffinatley recommend this dealership. is the second time i have purchased an SUV from Preston Hood, and would deffinatley recommend this dealership. More
Outstanding service and friendliness. Went in to have my oil changed for my vehicle and through casual conversation with one of thier sales reps (Austin Cribbs), was signing the paperwork for my new truck t oil changed for my vehicle and through casual conversation with one of thier sales reps (Austin Cribbs), was signing the paperwork for my new truck three hours later. Fastest I have ever made it in and out of a dealership while still feeling like I was really being taken care of. The zero interest financing offered on new GM vehicles wasn't bad either! More
Outstanding sales team. They worked a deal that was too hard to pass up and they were very friendly, courteous and not demanding. Professional all the way. I would highly recommend this dealership to anyo hard to pass up and they were very friendly, courteous and not demanding. Professional all the way. I would highly recommend this dealership to anyone when it comes time to buy a new car. I love my new car! More
Preston Hood gets my excellent rating because of Keith King. He is always ready to meet my needs when it comes to discussing my interest in vehicles. I have bought five vehicles as of now. Keith has handl King. He is always ready to meet my needs when it comes to discussing my interest in vehicles. I have bought five vehicles as of now. Keith has handled everything with professionalism and grace. Keith King is the reason I buy my vehicles form Preston Hood Chevrolet. More
Kasi Was a pleasure to work with. She contributed to the overall experience and made it a pleasure to deal with Preston Hood Cheverolet..My third trip to the dealership over the past few years. Have not be overall experience and made it a pleasure to deal with Preston Hood Cheverolet..My third trip to the dealership over the past few years. Have not been disappointed. More
Since moving to Fort Walton Beach, in 2009, I have taken our vehicles to Preston Hood. The first time was because of the fact they were a GM dealership and I didnt know any other local mechanics, and I kne our vehicles to Preston Hood. The first time was because of the fact they were a GM dealership and I didnt know any other local mechanics, and I knew that I would have at a minimum the warranty of the GM service. Now I take our trucks and car there for one reason and one reason only, the customer service that is provided to me. Each and every time I go I feel as though I am the most important customer. Kasi (service advisor) knows me and my wife by name and always puts her best effort to make sure we see her when we come in, even if she is busy with other customers. Each time we take a vehicle in for service it is available within the time estimated or at least a phone call is provided to keep us up to date if it is taking longer than anticipated. The norm is that it is completed well ahead of the projected time frame. The service department alone at Preston Hood is a major reason why when it is time to purchase a new car I will begin my vehicle search at this dealership. I happily recommend Preston Hood (and Kasi by name) as the preferred place to take a vehicle for scheduled or unscheduled maintenance. R/ David Worden More
By far the best experience buying a new vehicle. Contrary to popular belief, buying a new vehicle does NOT have to be a horrible experience. From the moment I drove on the lot with my old vehicle t Contrary to popular belief, buying a new vehicle does NOT have to be a horrible experience. From the moment I drove on the lot with my old vehicle to minute I drove off with my NEW truck, there was absolutely 0 pressure. Mr. Dallas Moody showed me every vehicle I wanted to look at, and let me test drive them as well. He was more interested in putting me in the perfect truck for me, as opposed to trying to sell me the most expensive one on the lot. As far as the financial portion of the process, Mrs. Joann Jeffries walked me through everything, explaining the ins and outs of the optional plans they offered, and it was exeptional! I will, and already have, reccomend this dealer to everyone I work with in the Air Force here on Hurlburt Field. Very friendly, helpful, and knowledgeable staff. It's nice to know that we have such a military-friendly dealership in the local area!! More
Original deal had issues but the dealership bent over backwards to make right. They made an error in the calculation of the lease payments but reduced the price sufficiently to compensate. Fair and hones backwards to make right. They made an error in the calculation of the lease payments but reduced the price sufficiently to compensate. Fair and honest dealings. Recommend for others and I will buy from again. More