Preston Superstore - Service Center

PRESTON ROCKS Recently my Ford Edge quit running and the staff at the Service Department was able to address the issue and have the car fixed in a relatively short Recently my Ford Edge quit running and the staff at the Service Department was able to address the issue and have the car fixed in a relatively short time. Matt called me with updates on the repairs and keep me informed as to the time. It was such a blessing when they delivered the car to my door and I was able to get to work on time. The service department at Preston Ford is awesome. Sending a BIG THANK you to all. More

My experience was excellent. The service department was very friendly, professional, and courteous. I was treated very well. I was extremely impressed. Everything about the expe The service department was very friendly, professional, and courteous. I was treated very well. I was extremely impressed. Everything about the experience went very smoothly. More

Good service Client friendly service. Clean comfortable facility. Timely service. Appointments for service made in a timely fashion. Availability of free rental m Client friendly service. Clean comfortable facility. Timely service. Appointments for service made in a timely fashion. Availability of free rental makes life easier for me. More

Very pleasant visit even though I waited for the car I was greeted at the door, taken to the service dept. They went over my history and explained what was needed and if it was something I didn't have t I was greeted at the door, taken to the service dept. They went over my history and explained what was needed and if it was something I didn't have to have. I agreed, and by then the car was in the bay and being worked on. Everyone was courteous, especially the girl that handled my paperwork. She even helped me reset my thermometer from C to F. I intend to keep coming. The price is as good as the service. More

Service matt did a great job keeping updated on what will need to be done and when it was completed. All concerns were addressed, and 2 items covered so no c matt did a great job keeping updated on what will need to be done and when it was completed. All concerns were addressed, and 2 items covered so no cost to me....covered by warranty as it should be. More

Great Service I was very happy with the professional service, the cleaness of the waiting room and it took not a lot of time to get the job do. I was very happy with the professional service, the cleaness of the waiting room and it took not a lot of time to get the job do. More

Faster seervice appointment ever. Friendly service desk employee. He went over everything. He was the only person I dealt with & I like that. Made my experience personal. He was taki Friendly service desk employee. He went over everything. He was the only person I dealt with & I like that. Made my experience personal. He was taking care of me & my vehicle. Have had some very long oil changes in the past & this one was very fast. Shows that my time matters. More

Wonderful service, good communication Thank you for going above and beyond! My car had recalls so they gave me a rental, ordered the parts and fixed my car right away! Thank you Michael fo Thank you for going above and beyond! My car had recalls so they gave me a rental, ordered the parts and fixed my car right away! Thank you Michael for being so nice! More

Fast and Friendly They took our car in immediately and we were done in an hour. Just wish they wouldn't tell us things wrong with our car when they're fine They took our car in immediately and we were done in an hour. Just wish they wouldn't tell us things wrong with our car when they're fine More

Excellent dealer...very clean, staff friendly and helpful. This dealer makes you feel like you are the only person in the building. They are truly a "Red Carpet" place. Staff is very friendly and accommodating This dealer makes you feel like you are the only person in the building. They are truly a "Red Carpet" place. Staff is very friendly and accommodating. And, the place is very clean, bright, and comfortable while waiting for my car to be taken care of. Service was done quickly and check out was very simple and took only a few minutes. Will recommend Preston to all my friends. More